poor and again poor customer service.
Start time 09:45, we arrived at 09:30, we found our way into into the bar where there was coffee served and tea on request.
After about 10 minutes, as I don't drink coffee or tea I asked for a glass of water, I was offered a glass of tap water 'is this OK' ... My husband had paid £140 for this privelidge!
We spent 20 or so minutes listening to the ramblings on about the history of the house/restaurant and then taken into the kitchen. We were told what we would be cooking. We were shown how to chop an onion and a carrot. The chef described the herb thyme as rosemary until I pointed out it was thyme! When preparing the dessert all our ingredients were already prepared (Good)! but I found a piece of crumpled paper in my ingredients, I handed it to the chef .....He joked, I was NOT impressed. During the 'school' we were asked what we would like to drink I asked for a glass of water ..... not forthcoming until I asked again half an hour later. Lunch provided was mediocre, a demitasse of thick soup, Chicken with new potatoes, mushrooms and wild garlic and a jus. I did enjoy the chicken but others found the jus too salty. The dessert was sticky toffee pudding...... Horrid!!!! The caramel sauce was gritty, the pudding was so thick I could have rendered the outside of the house. I had to ask for water on the table yet again.
Finally for £140 (and I took my friend so another £140) we took away the food we had prepared, had a middle of the range luch and shown how to chop an onion and carrot. We didn't even get to keep the aprons!!!!
This experience wasted half a day and sadly I won't get that time refunded.... never again!
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