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“Economical”
Review of Central Hotel

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Central Hotel
Ranked #30 of 50 Hotels in Norwich
Reviewed 1 August 2009

Economical, but still served a good breakfast (complementary).

  • Stayed: July 2009, travelled on business
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1  Thank NewSanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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147 - 153 of 155 reviews

Reviewed 29 May 2009

I was the colleague that booked Tadgh, previous review, and myself into this B&B. On arrival I was told that there was no parking and that I'd have to find a local car park to leave my car. I was then walked across to the annex, a few yards further up the street. The annex looked dilapidated. The front door failed to close properly unless positively slammed, on a couple of occasions I returned to find the door open to the street. My room was larger and cleaner, and drier, than Tadgh's, but the decor and bed linen had certainly seen better days. I tried the coffee at breakfast, but had to leave it after a few sips, it was ghastly. I had scrambled eggs on toast for breakfast, they didn't bother putting any toast on the plate though!

  • Stayed: May 2009, travelled on business
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1  Thank Den2501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2009

On a recent business trip a colleague booked 2 rooms in the Central Hotel in order for us to be nearer the Norwich city center. What a mistake that turned out to be! I wish I didn't have to write this review but all in all I would say it was the worst experience I have had in any hotel / B&B. The room I was given wasn't big enough for 2 single beds. The carpet was a dirty-black colour and a little damp. The bathroom was so small the shower door wouldn't fully open and there was nowhere to put toiletries except on the floor. The towel was slightly bigger than a hand towel and the lukewarm water went cold before I finished my shower. If you like tea that tastes like it was made using hot tap water the day before and left in a flask then you'll love the breakfast. I'd booked for 2 nights but could not face a 2nd night so I checked out. I was initially told I'd get a refund only to be later advised they have a 24 hour cancellation policy on refunds. This policy was never mentioned to me nor my colleague who booked nor is it on their website (as they claim). Even so they have refused to give me a refund. I know someone else who stayed in the hotel and was awoken at 3am by shouting. She was so concerned that she moved a bed to bolster her door...need I say any more...?

  • Stayed: May 2009, travelled on business
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1  Thank Tadhgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2009

I left the Norwich Train Station at 3.12 and arrived at the Central Hotel at 3.15! My room was in the next annexe (on Chalk Hill Road) and I had a perfect view of the river and of the very busy A147. I should have been given a room without a bathroom (i.e. use of a shared bathroom) but was given en-suite which was a great bonus (as I‘m a non smoker)! The room I have to say was a little on the small side and the bathroom was tiny, and I was given a bigger room than the one I should have been offered (it must have been a broom cupboard!).

My only problem was the shower, bloody freezing as a new thermostat had been fitted that day (19 March). I made the owners aware of the problem and they assured me on the Saturday it had been fixed, it hadn’t! They offered to give me another room but I didn’t take them up on the offer due to the hassle of moving everything.

Breakfast was served between 7am and 9am and consists of eggs, bacon, sausage, beans and tomatoes plus tea and coffee (served in flasks so as many refills as you like), orange juice and cereals, toast, jam and marmalade. A small TV was on in the breakfast room and watching Liverpool beat Aston Villa 5-0 certainly made my day, my week, my month!

The service at breakfast was excellent, I used the last of the milk on my cereal and within 2 minutes it was replaced (without asking). The dining area was immaculate and all the tables set out identically. The staff were very friendly and helpful.

In conclusion for the location it was ideally central (hence the name of the hotel) for the Cathedral, bars, restaurants, shops, riverside walk, train station and cinema. The A147 was noisy but I had no problem sleeping at night and the shower was cold but I was offered and alternative room. Not the best hotel I’ve ever stayed in but it certainly served its purpose.

  • Stayed: March 2009, travelled solo
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2  Thank Andrew-Hurley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2008

This hotel was well placed for the train station.The room we were given had a nice view over the river.The hotel had an overall shabby feel about it and the duvet covers on the bed had stains on them.The one member of staff was very helpful.

  • Stayed: October 2008, travelled as a couple
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1  Thank minkysmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2017 via mobile
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Stayed: January 2017, travelled solo
Thank jjg j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2015
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  • Stayed: July 2015, travelled solo
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Thank cibeles_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Central Hotel

Address: 8-9 Riverside Road, Norwich NR1 1SQ, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Hotel Style:
Ranked #30 of 50 Hotels in Norwich
Price Range: £45 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Central Hotel 2.5*
Number of rooms: 25
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Also Known As:
Central Hotel Norwich, Norfolk

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