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“Good value hotel”

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Best Western Brook Hotel Norwich
Ranked #25 of 50 Hotels in Norwich
Reviewed 21 April 2011

Friendly staff - hotel is approximately 5 mins from park and ride so conveniently located for City Centre - fantastic breakfast and carvery deal costing £9.95 for 2 - the rooms are spacious although slightly tired looking - the bathroom needed an upgrade especially the shower - marvellous budget price of £70 for 2 nights for 2 persons and I would certainly recommend this hotel to anyone staying in Norwich for a welcomed break - sadly some customers decided to smoke in their room and set off the fire alarm on our last night but the hotel cannot be blamed for the stupidity of its customers!!

Room Tip: Try the carvery deal - excellent value
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  • Stayed: April 2011, travelled as a couple
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Thank youngster79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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587 - 593 of 609 reviews

Reviewed 7 March 2011

Went to this hotel whilst visiting family for two nights. The entrance was lovely and looked newly decorated. The rooms were clean but very average, not bad for the overall price. The shower curtain fell down as soon as we arrived, we informed reception and it was replaced the next day although we were asked if we wanted to change rooms. Had breakfast and it was ok, nothing apecial but had everything you would expect. The loaction of the hotel is not great but there are buses around. There is a bowling alley and carvery pub nearby which we visited. Overall the hotel was fine but could hear everything that went on in the adjoining rooms and also really loud creaking floorboards when someone walked down the corridor.

  • Stayed: February 2011, travelled as a couple
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Thank GemmaU227059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2011

The Brook hotel Norwich, is excellent value,with very friendly helpful staff,the rooms are clean and spacious, and the restaurant menu is varied, tasty, and outstanding value for money.
This hotel far exceeds others, within its price range, and I would recommend it to anyone.

  • Stayed: February 2011, travelled as a couple
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Thank suzanneEssexUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2011

We stayed for 3 nights while clearing a property in Norwich. The room was comfortable and clean and perfectly adequate for purpose . We slept well and it was quiet . The breakfast is excellent and staff very pleasant and accomodating .

  • Stayed: February 2011, travelled on business
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Thank sbushell03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2011

My husband and I stayed here for just the one night. We had a bar snack before we went into Norwich city centre. It really was not very nice, the salad on the side of the plate had seen its better days, the lettuce was brown and limp. It did put us off eating a meal in the restaurant in the evening, so we didn't bother. I agree the corridors and room could do with renovating although the bed was comfortable, the room and the towels were also clean.

The breakfast was good but it was not replenished very quickly, so you have to stand and wait.

The receptionists were helpful and the checking in was quick.

It is very convenient for airport and I would go back but only for 2 nights at the most.

  • Stayed: January 2011, travelled as a couple
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1  Thank janmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2011

we have stayed at this hotel 3 times and last night was the last (29th Jan 2011). we stayed in room 204 and some of the other guest next to us where groups of men and at 3.a.m they came back to the hotel very drunk, violent, and very noisy, they where acting like animals kicking doors, swearing running up and down the corridors and dame right rude and no consideration for any body who was sleeping. i was with my husband and i was very frightened, i was surprised that no security had them removed, and allowed this to continue threw out the night. It should have been a relaxing night for us but i was glad to get out of there and return home.

  • Stayed: January 2011, travelled as a couple
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1  Thank belinda031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2011

Spent two nights on business in January. Hotel was busy, nice ambience. The rooms are good for the price paid, clean, spacious and well appointed - if a little dated,
Staff are very friendly and accomodating, helpful and seem to respond well to most requests.
The hotel has a good breakfast, far superior to the TL & Premier Inn's I have stayed in, service is good and attentative. Dinner menu isn't tre gourmet but pleasant and tasty.
Plenty of easy accessible parking, free wifi...and good value, Think I'll be back when I'm in Norwich again.

  • Stayed: January 2011, travelled on business
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Thank Tansu2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Brook Hotel Norwich

Address: Bowthorpe Employment Area, Norwich NR5 9JB, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #25 of 50 Hotels in Norwich
Price Range: £46 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Brook Hotel Norwich 3*
Number of rooms: 80
Official Description (provided by the hotel):
BEST WESTERN Brook Hotel, Norwich offers 81 spacious bedrooms including family rooms and a luxury VIP suite in 3 star accommodation.The Hotel is ideally situated on the outskirts of Norwich City Centre providing easy access from all major routes and just a 10 minute drive to the city centre and airport.Join us at BEST WESTERN Brook Hotel for a business stay, a relaxing leisure break, a romantic weekend away or simply pop in to enjoy a delicious meal in our restaurant and a chilled drink in our Bar. With FREE onsite car park, FREE Wi-Fi and High Speed Internet Points, beautiful gardens and patio area to relax in the BEST WESTERN Brook Hotel is the only choice for your Norwich Hotel requirements... ... more   less 
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Also Known As:
Best Western Brook Hotel Norwich Norfolk

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