We visited this hotel for an overnight stay whilst on a coach trip from Sussex. We were in the area because we had tickets for the Thursford Christmas Spectacular on the evening of 20th November. It had been arranged with the hotel that they would serve us all an early dinner, at 4 p.m., allowing us to be ready to leave the hotel again by 5.30. Alas things do not always go to plan when embarking on a long journey! There had been an incident on one of the motorways travelled that day and we were at a standstill for over two hours, making it extremely unlikely that we would get to the hotel before dinner. Our coach driver then contacted the hotel to explain our problem and the member of the hotel staff that he spoke to at that time could not have been more helpful. We were told that if we did not make it for dinner then there would be a buffet waiting for us on our return after the show, even though that would be quite late (around 11.30 p.m.). Fortunately for all we did arrive eventually at the hotel in time for dinner, just after 4 p.m. We were very quickly given our room keys and had the opportunity to freshen up before sitting down for dinner at 4.20! By 5.30 we had been served a three course meal and were boarding our coach for the show. That was impressive. The main course was a carvery, which is not usually my choice but this was delicious. In fact the only complaint from the members of our party that we were speaking to was that we did not have time to linger over such a good meal. Our rooms were spacious, clean and very comfortable. Breakfast was plentiful and varied. We would definitely stay in this hotel again.
- Official Description (provided by the hotel):
- BEST WESTERN Brook Hotel, Norwich offers 81 spacious bedrooms including family rooms and a luxury VIP suite in 3 star accommodation.The Hotel is ideally situated on the outskirts of Norwich City Centre providing easy access from all major routes and just a 10 minute drive to the city centre and airport.Join us at BEST WESTERN Brook Hotel for a business stay, a relaxing leisure break, a romantic weekend away or simply pop in to enjoy a delicious meal in our restaurant and a chilled drink in our Bar. With FREE onsite car park, FREE Wi-Fi and High Speed Internet Points, beautiful gardens and patio area to relax in the BEST WESTERN Brook Hotel is the only choice for your Norwich Hotel requirements... ... more less
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- Also Known As:
- Best Western Brook Hotel Norwich Norfolk