We stayed here for 4 nights. First room stank of mould and smoke - room 104 but we asked to be moved we got 110. This must have been one of the refurbished rooms as it was ok. Air con didn't work which was a shame as we half cooked! When checking in we were charged £100 extra lucky I spotted it ! Food slightly on the pricy side, breakfast was very good and well worth it's money apart from really letting itself down by having cheap crappy sausages and bacon. For a county of Norfolk you would of expected to get lovely local sausages not ones brought from the frozen section of Asda. Shame because the rest of breakfast was very good.
A well priced hotel ( if booked through travel supermarket where it's over £100 cheaper ) but they get you on the food and drinks prices. Overall you get what you pay for like most things in life I suppose. Service from staff very good and it's nice to see everyone with a smile all the time.
Loads of car parking spaces.
Road a little noisy, would have been ok if the air con was working as we could have shut the windows but never mind.
I think the gym and the swim pool was out of action due to a refurbishment.
- Official Description (provided by the hotel):
- BEST WESTERN Brook Hotel, Norwich offers 81 spacious bedrooms including family rooms and a luxury VIP suite in 3 star accommodation.The Hotel is ideally situated on the outskirts of Norwich City Centre providing easy access from all major routes and just a 10 minute drive to the city centre and airport.Join us at BEST WESTERN Brook Hotel for a business stay, a relaxing leisure break, a romantic weekend away or simply pop in to enjoy a delicious meal in our restaurant and a chilled drink in our Bar. With FREE onsite car park, FREE Wi-Fi and High Speed Internet Points, beautiful gardens and patio area to relax in the BEST WESTERN Brook Hotel is the only choice for your Norwich Hotel requirements... ... more less
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- Also Known As:
- Best Western Brook Hotel Norwich Norfolk