We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This hotel doesn't guarantee a good night's sleep!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Brook Hotel Norwich
Ranked #25 of 50 Hotels in Norwich
Eastbourne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“This hotel doesn't guarantee a good night's sleep!”
Reviewed 18 December 2010

Double room was clean and layout as shown in the photos.
However, on entering the room the heat hit you and the heater control was broken. There was also no way of turning off the air conditioning unit which was extremely noisy in the night. The worst aspect for two tall people was the double duvet on a five foot bed! Most hotels give the correct size duvet for the size of the bed. All in all, two poor nights sleep which we badly needed. We understand the rooms are due for refurbishment, but this does not excuse the duvet.
Breakfast: Good breakfast apart from very weak, cold tea poured from a flask. This was rectified by a very polite Chinese waitress who brought a pot of fresh tea! Friendly reception staff.

  • Stayed December 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samuel1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

594 reviews from our community

Traveller rating
    142
    198
    146
    57
    51
See reviews for
113
227
27
134
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
kent england
Level 4 Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 November 2010

Our 2 night stay was for a visit to Thusford Christmas show, the food was good the staff were all very helpfull and cheefull and they made the stay enjoyable. The only negative was it was cold in the resturant and foyer area

  • Stayed November 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelerkent067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Norwich hotels
2.8 mi away
Travelodge Norwich Cringleford
3.9 mi away
Holiday Inn Norwich
Holiday Inn Norwich
#19 of 50 in Norwich
668 reviews
2.0 mi away
Holiday Inn Express Norwich
Show Prices
Show Prices
Show Prices
4.1 mi away
Holiday Inn Norwich City
3.1 mi away
Best Western George Hotel
Best Western George Hotel
#27 of 50 in Norwich
453 reviews
3.2 mi away
Best Western Annesley House Hotel
Show Prices
Show Prices
Show Prices

Been to Best Western Brook Hotel Norwich? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Brook Hotel Norwich

Property: Best Western Brook Hotel Norwich
Address: Bowthorpe Employment Area, Norwich NR5 9JB, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #25 of 50 Hotels in Norwich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Brook Hotel Norwich 3*
Number of rooms: 80
Official Description (provided by the hotel):
BEST WESTERN Brook Hotel, Norwich offers 81 spacious bedrooms including family rooms and a luxury VIP suite in 3 star accommodation.The Hotel is ideally situated on the outskirts of Norwich City Centre providing easy access from all major routes and just a 10 minute drive to the city centre and airport.Join us at BEST WESTERN Brook Hotel for a business stay, a relaxing leisure break, a romantic weekend away or simply pop in to enjoy a delicious meal in our restaurant and a chilled drink in our Bar. With FREE onsite car park, FREE Wi-Fi and High Speed Internet Points, beautiful gardens and patio area to relax in the BEST WESTERN Brook Hotel is the only choice for your Norwich Hotel requirements... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Ebookers, LateRooms, Evoline ltd, HotelQuickly and Cancelon so you can book your Best Western Brook Hotel Norwich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Brook Hotel Norwich Norfolk

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing