i booked to stay here for 1 night and was pacifically told on the phone it was gonna be £55 with breakfast,however when i went to book in i was told it was gonna be £70.
I questioned this and was apologised too and told that the father of the family shouldnt have answered the phone as he had sadly recently had a stroke.
As much as i sympathise with the family i feel you should stick with the mis-errored price and not change it(customer care??)
Theres plenty of parking and the inside is ok with a slightly dis-illusioned staff/family member welcome awaiting.
The room was ensuite but very tacky and not the freshest of smelling,we were also greeted by a turd in the loo,so a obvious last minute check for our care and comfort wouldve been appreciated.
If you can put up with making your own parking arrangements,then i would avoid this place,its abandoned,tacky,smelly and ran by some people who havent got a clue.
One of the worse i`ve stayed in..avoid!!!
- Also Known As:
- Tudor House Norwich, Norfolk