I booked a room for a Saturday night in the Plantation Hotel, £80.00. No breakfast included, ok, similar priced hotels were not providing breakfast either. The best things that can be said about this hotel is that it's very easy to walk to city centre, it's also very quiet. But...
I received the codes to get into the hotel and a separate code room code, for Room 39, along with a statement that if I found anything wrong with the room on arrival, the only way they would take a complaint is by email, and absolutely not by phone. I don't have email on my mobile phone (I'm sorry, some of us just don't!) so I couldn't email to let them know that there was no light in the fixture above the basin in the bathroom, the bathroom floor was filthy, the light on the wall above the TV didn't work, there was no soap in either of the soap dispensers, no bathmat to step on to, there were unidentifiable, but definitely unpleasant stains on the carpet, possibly vomit related, no hairdrier, the toilet handle had to be practically wrenched three times to get the loo to flush, I couldn't open one of the windows, which incidentally are covered with a white substance, so no natural light into the room, but then again it saves on curtains - yes there were no curtains. There was only one towel for each guest, the shower curtain and the loo roll were of the cheapest flimsiest material possible, the bedding was appalling - I'm not sure the sheet, pillowcases and duvet cover had been changed since the last occupant of the room, the pillows - only one per person and no spares in the wardrobe - were lumpy, as was the duvet. I put a tee shirt over the pillow as an extra pillowcase and slept fully clothed. I have stayed in hotels all over Europe and have rarely found one as bad as this. It is possible to have a clean, comfortable room, with all lights working, hairdrier supplied, plenty of towels, breakfast included for £50.00 (check out The Big Sleep in Cheltenham - great hotel). Please do not make the same error as me - don't stay here.
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- Also Known As:
- Beeches Hotel Norwich
- Beeches Norwich
- The Beeches Hotel Norwich, Norfolk