Upon arriving at this hotel I had to stand outside as I had not received my key code (there are no staff). The room itself was in the basement and reached via a hallway cluttered with old sofas, mattresses and a clapped out old TV. There was no window, no TV, no kettle and no WIFI (they advertise the rooms with WIFI). There was a dirty stainless steel sink in the corner the type that you might find in an industrial kitchen. When I complained to the manageress she rudely told me it was my own fault, and that I should have checked whether there was a window or not before I booked!
I asked if I could be moved to one of the empty rooms upstairs and was told yes, of course, as long as I pay again (yes, no refund). The hotel's cleaning policy is terrible. They allegedly change towels and bedding on the 5th day of your stay! I was in Norwich for work, and elected to commute rather than stay here. Do not stay in this place. It really is disgusting
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- Also Known As:
- Beeches Hotel Norwich
- Beeches Norwich
- The Beeches Hotel Norwich, Norfolk