We have stayed here before and had a great time and always recommend to friends and family so this time we decided my sister, her partner,myself and my husband to treat my mum and dad for mums 70th with the Friday night feeling package, BBEM, wine and cocktail before evening meal. Previously we have had fantastic rooms, large, kingsize beds, large bathrooms and very clean,this time the complete opposite, isn't it always the way when you've raved about something then take someone else, our extremely small double which although ok for a one night stay or single occ of a double maybe for business clients was very disappointing, we just had enough room in the very tiny wardrobe to hang 4 tops and 2 coats, the double bed had a mattress that had gone one side my husband had a dip right in the middle, the walls were marked in the bedroom and the bathroom in desperate need of a paint, the need for a good feather duster and a red mark on the toilet seat which we could only think was blood and an apple core under the dressing table, how this wasn't noticed when hoovering by housekeeping I don't know! I know it's a very old building one of the reasons we love this hotel as its so quirky and appreciate room sizes in an old building will vary but the cleanliness and quality of the room was really not up to scratch, guess we have been lucky on previous visits with our rooms! But the worst thing was we had no sleep at all due to a constant humming noise!! However as before the evening meal was amazing, the presentation and quality of the food was fantastic, and the waiting on staff were great, well trained, professional and courteous, two young waiters stood out in particular, the breakfast was also great quality, although two of us ordered from the menu the others had the Buffet and said the quality was great, food extremely tasty, obviously excellent chefs both in the evening and for breakfast, hopefully if we return we will be luckier with the bedrooms, it's not a cheap night for 3 couples with coffees we spent £440.00 in total and this review would have been 5 star if it wasn't for the bedrooms.
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- Also Known As:
- Maids Head Norwich
- Hotel Maids Head
- Maids Head Hotel Norwich, Norfolk