This is probably the best hotel to use if one is planning a visit to Norwich. It is well placed in a pleasant, convenient part of the town, unlike the Premiers and Travel Inns etc, which all seem to be either too far out or in rather insalubrious surroundings.
The hotel itself is comfortingly traditional and has a cosy atmosphere in the lounges, which are delightful areas in which to sit for afternoon tea. We did not eat at the hotel, as we prefer to get out and about, but the menus looked very tempting. Breakfast a bit expensive when compared to a little café we found across the street, but that’s pretty much par for the course.
Our first room had an unfortunate problem with noise from what I assumed were air conditioning units attached to a nearby wall. The noise in the bathroom was so loud that it almost sounded like road works going on outside. Concerned that this could be a serious problem at night, I went down to reception to query the matter. I was reliably informed that the units were switched off at night and I was happy with that, as we planned to be out most of the day. Sure enough, when we went to bed the room was quiet. However, at seven o’clock the next morning, the units were switched back on and woke me and that was it as far as a quiet lie-in went that morning.
I had a word with reception and their reaction made it obvious that they were aware of the situation. But they were happy to move us and the next room we had was on the other side of the building and not affected by the noise. The next night’s sleep was blissfully peaceful. However, I think it’s a bit stiff that a four-star hotel expect guests to put up with such a racket and, since it seemed they knew about it (I see another guest has complained of it here) I feel they should be making plans to rectify the problem post haste.
The rooms are pleasant and comfortable with a decent sized bath for a soak after a day’s wandering. The beds are excellent. We would highly recommend this hotel, but just make sure you get a room on the quiet side of the building!
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- Also Known As:
- Maids Head Norwich
- Hotel Maids Head
- Maids Head Hotel Norwich, Norfolk