We booked this hotel because we wanted to treat ourselves to a night away and the reviews were so good but unforturnately we were very disappointed. The parking was ok and we managed to find the last place luckily. The location was also very good and very central.
We checked in and were allocated a room in the new block, the room was absolutely tiny with an awful view and the quilt on the bed was visiably full of large lumps and empty areas where the stuffing had clumped together and would not shake out. This was not the sort of luxury we were hoping for.
We went to reception and explained and they were very helpful and said they were full but could swap our room with somebody else, we had to look at five rooms before we found one we found acceptable and I still wouldnt describe it as wonderful. The decorations were tired and in places dirty, there was a large damp patch on the wall and the bedside cabinet drawer would not stay closed so I had to turn it round. The room however was quite large and we were not asked to pay the extra charge of £10 for an executive room.
We had a good nights sleep and declined the offer of breakfast in the room so went to the restaurant for breakfast.
We were met at the door to be shown by a table, the member of staff seemed extremely stressed and actually answered the phone while showing us to our table then we had to wait while he finished the call. He offered tea or coffee but didnt bring the requested tea and we had to ask somebody else. The breakfast was buffet style and was very nice. This could be a really nice hotel with some attention to detail but unfortunately we wouldnt want to return and are very surprised by the excellent reviews.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, 5viajes2012 S.L., LateRooms, Ebookers, HotelsClick and HotelQuickly so you can book your Maids Head Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Maids Head Norwich
- Hotel Maids Head
- Maids Head Hotel Norwich, Norfolk