We stayed for three nights while visiting family in Norwich. The central location is excellent, with ample free parking; a plus given that medieval and earlier cities weren't exactly built for motor vehicles and municipal parking is at a premium at stiff prices.
The staff were friendly and highly professional. If only all hotels paid this sort of attention to staff training.
A minor issue was the room felt a bit tired. As soon as you walked in, you could tell it previously had been a smoking room, though indoor smoking has been banned for quite some time in England. New carpeting would go a long way toward solving that problem.
The room rate was quite reasonable given that we had two kids in tow. The included breakfast was great, and the small bar area, centuries old, is rather cosy.
A recommendation to the proprietors would be to keep an eye on the temperature in the dining area. It was unbearably hot two of our three mornings.
Note that while Wi-Fi is free, you have to keep asking for 24-hour codes from the front desk. Connectivity was a bit sporadic during our stay, though the receptionist was quite apologetic and proactive in addressing it.
We will definitely stay here again on our next family visit to Norwich.
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- Also Known As:
- Maids Head Norwich
- Hotel Maids Head
- Maids Head Hotel Norwich, Norfolk