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Best Western George Hotel
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Reviews (502)
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Reviewed 31 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
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Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 30 May 2014

Had the misfortune of staying in this place. Had a confirmed double room booking, but the hotel said they had made a mistake and could only provide a single room (at a reduced price). The room was like a cubicle, so small, dank and dirty. Smelly carpets, lousy furniture. The heater did not work through the night, the hot water shower did not work in the morning. Had to have a cold shower on that rainy cold morning, but no choice. Abysmal place to stay. The restaurant setting was ok, though the food was rather greasy. I complained to the reception as I checked out, the receptionist apologised, but the hotel felt no compunction about taking the full rent eventhough they had not provided the service they had promised and charged for. This cannot be a Best Western hotel, it should be named Worst Western hotel.

Room Tip: Choose a different hotel
  • Stayed: May 2014, travelled on business
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Thank Krispad123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

we visited the hotel for an evening meal and it really weas usberb cooking and great value for money. There was a massive postion of roast duck which was just nice and pink and the fresh Cromer crab tasted as if it had just been caught.
Service was excellent in spite fo the hotel being packed.
Always amazing that with such excellent food the deining room is not packed every night.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArlingtonNorwich, Manager at Best Western George Hotel, responded to this reviewResponded 21 May 2014

Thank you for taking the time to write your review, it is very much appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

Part of the joy of hotels like the George is that the staff are real. This is quite unlike the sort of corporately programmed automatons that one finds at international hotel chains. I love this aspect of this hotel, and my experience is that the staff are unfailingly friendly, helpful, and professional.

  • Stayed: May 2014, travelled on business
    • Value
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Review collected in partnership with Best Western GB
Thank Charles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArlingtonNorwich, Manager at Best Western George Hotel, responded to this reviewResponded 21 May 2014

Thank you very much for your review.
We are really pleased to hear you are happy with the friendly service and ambiance at the BW George and look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

We stayed at The George for our anniversary as we do every year. The Garden Room is our preferred choice and we were not disappointed. The staff were friendly as usual, even though they were extremely busy. The food as ever was very good and couldn't be faulted. We will look forward to our stay again next year

  • Stayed: April 2014, travelled as a couple
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1  Thank Viv G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArlingtonNorwich, Manager at Best Western George Hotel, responded to this reviewResponded 21 May 2014

Thank you very much for your review.
We are really pleased you enjoyed your stay and look forward to welcoming you back again next year

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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