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“Hospitality of the highest order”

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Best Western Annesley House Hotel
Ranked #7 of 50 Hotels in Norwich
Certificate of Excellence
Rugby, United Kingdom
Level Contributor
57 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Hospitality of the highest order”
Reviewed 7 February 2012

I had the pleasure of staying in Norwich for a business trip that would require me spending a long time during the day at the hotel; I was looking for somewhere comfortable and accomodating and I was not disappointed.

The location is stunning from the outside, as a collection of period buildings all maintained to a very high standard and beautifully presented. I was in the building to the left of the main hotel and this was excellent.

My room was decorated to a very high standard, with lovely boutique style touches that really made it feel special. The usual flat-screen TV, tea making etc. complemented by trouser press, dressing gown, free WIFI.

Breakfast was of the highest quality, beautifully cooked and well presented. I spent the remainder of the day working in the hotel lounge and was very well attended to throughout; a delicious lunch of prawn sandwiches, cafetiere and biscuits to die for. A 10 minute walk into Norwich city centre meant I could leave my car in the ample car park.

This was all good, but what made the stay great was the level of service given by Jill and her team. Nothing was too much trouble, everyone was friendly and happy to chat and talk. This made a real difference and I would recommend this hotel to anyone looking for a place to stay in Norwich

Room Tip: No issues with the seperate building; in fact it may be quieter away from the kitchens etc
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  • Stayed February 2012, travelled on business
    • Value
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Helpful?
1 Thank T7PDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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628 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
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Norfolk
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 February 2012

In all my 30-something years I've never stayed in a hotel with such lovely, helpful and professional staff. They make what is a clean, very attractive and comfortable 3* hotel outstanding.

For an inexpensive stay in Norwich I don't see how this place can be beaten. I got a great deal with late rooms, and got an upgrade on arrival. The rooms are clean and functional, VERY comfy bed and pillows, flat screen tv with multiple channels and room service.

The receptionists and caretaker require a special mention ... I needed their help for various things when I checked in and during my stay, and they were just so nice and brilliantly helpful it left a big impression. Would definitely recommend this place to friends and family, and stay here again myself if I ever have the need.

  • Stayed February 2012
    • Value
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Helpful?
1 Thank TripaholicNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 December 2011

I stayed here on business and the staff were very welcoming. The room was comfortable,spacious and well decorated double room. The bathroom was clean and well maintained but could do with a little modernisation and has very hot water at times. The beds were very comfortable and there were no noise issues even though the hotel is close to a main road. I had an evening meal which was excellent in terms of presentation and flavour. There is a choice of two menus one which is a fine dining menu and the other a much broader main menu. I had a cooked breakfast the following morning which is taken in the delightfully bright dining room and again this did not disappoint. I Would stay here again if ever in Norwich.

  • Stayed December 2011, travelled on business
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Helpful?
Thank AlanN_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kings Langley, United Kingdom
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 14 December 2011

We have stayed at this hotel occasionally over many years,and it just gets better. Spotlessly clean with a very nice atmosphere.We stayed in the annexe this time,which is every bit as good as the hotel.Comfortable room,comfortable bed and well appointed. Only one point about our room was the shower.It was on the right hand side as you enter the room,glass door only no wooden door. The Hotel is less than ten minutes walk from the city centre,so very convenient. No traffic noise at all,so slept well. We did not eat in the hotel,a short walk away is the Eagle bar/restaurant which was very good.We thought the menu in the hotel looked very good if a little pricey. Would recommend this hotel.

  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank mikeh080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, United Kingdom
2 reviews
Reviewed 7 December 2011

to start i would like to thank the staff at the annesley house hotel for making it a wonderful and an enjoyable experience. I travel alot due to the nature of my job being in the armed forces and its hard now a days to find such a wonderful atmosphered hotel that provides excellent customer service lavishly decorated rooms and exquisite food. we stayed in one of the rooms in the coach house and i must say it was beautiful the room had all the modcons that just makes your stay worth while the bed was so lovely to sleep in as you slide under the covers you feel as if you dont want to come back out.

this certainly will not be my last stay at the annesley house and if the rest of the best western chain is anything like this hotel then they have done the best western a great service

  • Stayed December 2011, travelled as a couple
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Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stowmarket, United Kingdom
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 30 November 2011

Weekend shopping in Norwich. This hotel is close to the town so lovely for a stroll to the shops.. We have stayed there on several occasions and will be going back again very soon..

Room Tip: All rooms are lovely..
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  • Stayed November 2011, travelled as a couple
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Helpful?
Thank HAUGHLEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Yarmouth, United Kingdom
Level Contributor
105 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 November 2011

Excellent hotel very close to city, 5 min walk, rooms are large,excellent, lovely conservatory were you can have your breakfast, cosy bar and lounge, ideal if you are going to a show at the Theatre Royal Norwich.

Room Tip: We have stayed in two rooms both different and good.
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  • Stayed January 2011, travelled as a couple
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Helpful?
1 Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Annesley House Hotel

Property: Best Western Annesley House Hotel
Address: 6 Newmarket Road, Norwich NR2 2LA, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#5 Business Hotel in Norwich
#8 Romantic Hotel in Norwich
#11 Family Hotel in Norwich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Annesley House Hotel 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Best Western Annesley Hotel
Best Western Norwich
Norwich Best Western
Best Western Annesley House Hotel Norwich, Norfolk

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