Pleasant hotel - room size good - restaurant food was very nice . We loved the pool and the health club facilities & found the staff in all areas ie reception/restaurant/bar/health club/housekeeping exceptionally friendly and willing to help. Would definitely recommend this hotel based on our recent stay - very good value for money & only a 10 minute taxi ride into the city centre :o).
My only criticism of Mercure is their central reservations team who initially could not locate my reservation and subsequently on a later phone call didn't even know they had a property in Norwich....terrible PR...sort it out at head office, please!
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- Also Known As:
- Ramada Norwich
- Norwich Ramada
- Mercure Norwich Hotel Norfolk