The hotel was easy to find and well located. I stayed as part of a group and I was delighted to find(maybe because I had been a very late booker?) that I had been given a family suite which was very comfortable indeed for a solo traveller!
The staff were all friendly and helpful, but this was let down by there being so few of them. There were several pre-booked Christmas break groups staying but to get a drink at either of the bars before dinner meant a very long wait as there was never more than one person(if that) behind the bar ready to serve. This also applied to the dinner service. The mainly young waiting staff were were working well, but it took a very long time for orders to be taken and then finally served. The food was OK and usually hot, but the quality of the ingredients let it down somewhat, in my opinion.
What really was bad apart from the first night, who went down very well and were actually entertaining,was the Live entertainment. We had the same act twice, and the performers completely failed to judge the level and mood of the audience- both times ! The artists simply churned out the same old patronising banter, and boring musical repertoire. Surely they should have noticed the audience getting up and leaving rather than take to the dance floor? Apparently not.
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- Also Known As:
- Ramada Norwich
- Norwich Ramada
- Mercure Norwich Hotel Norfolk