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“Hotel fine in general, staff really helpful.”

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Premier Inn Norwich Nelson City Centre Hotel
Ranked #5 of 50 Hotels in Norwich
Certificate of Excellence
Great Britain
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Hotel fine in general, staff really helpful.”
5 of 5 bubbles Reviewed 21 February 2012

Hotel is located ideally just 5mins walking from city centre....however.... If a good nights sleep is what you are after then stay away from the riverside rooms. There is a very busy main road by the river which leads to lots of late night eateries close by. As a result there are plenty of late night/early morning revellers passing by. If the hotel were to install proper double glazing this would not be an issue. Until they do though, be warned.
Staff very friendly and helpful, food in restaurant very good and excellent value. Parking onsite was plentiful and free.
All in all, aside from the noise it is to be recommended.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rmarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,615 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (343)
Date | Rating
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English first
scunthorpe
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

nice hotel , very close to all attractions , ideal base for shopping and sight seeing , I have stayed in this hotel previously and found it to be comfortable and warm , breakfast is good with lots of choice , table table restaraunt is basic and really cant compete with restaraunt choice's on its doorstep, I would not recommend the evening meals they are very basic and poor value , plenty of parking space and very helpful staff , I have paid a lot more and had less so all in all a very reasonable place to stay ,and child friendly .

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank david h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

Good hotel in a convenient location. Good sized room, very clean and comfy bed. Free parking which saves a small fortune over a weekend. Breafast was also very good.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank HellsBells45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

We stayed at this hotel for one night while in Norwich for a birthday night out. The hotel is located right across the street from the train station and provides free car parking. It is a great location for the Riverside and a short walk into the city centre. There are plenty of restaurants, shops and bars within walking distance. We paid £77 for a double room without breakfast on the Premier Inn website. The room was clean and had tea facilites, a bottle opener, hairdyer, and extra pillows. We needed an iron and ironing board and these were brought to our room from reception straight away. The satff were very friendly and helpful. The room looked out over the river which was nice and it wasnt too noisy even on a saturday night. We would stay here again,

Room Tip: You definitely want a room facing the river.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Echoklima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 10 February 2012

Stayed here for work.

The location is quite good as there are a lot of restaurants within a 10-15 minute walk.

Rooms are average, bed was quite creaky. Bathroom smelt of industrial bleach, towels were very rough. There was a portable heater which was nice as the weather was freezing. Housekeeping wasn't great, my bins were not emptied once during my 4nt stay.

Breakfast was standard, simply fry up, pastries and bread, cereals and yoghurt. Coffee was not great but was ok.

Staff are polite and friendly.

  • Stayed February 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank jcyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath
1 review
5 of 5 bubbles Reviewed 5 February 2012

Came up for the football . Frist time we have used the Hotel the staff were very friendly and Helpful overall had a excellent weekend will defo be staying again .

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mollie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 5 February 2012

This hotel is conveniently located and easy to find right by the river and only a few minutes walk to the city centre attractions and restaurants. The welcome was warm and genuine and staff were obliging and always ready to help.
The room was large and spacious, the bed very comfortable and even the towels in the bathroom were large enough to actually wrap around yourself!
We didn't eat there as the menu was basically just good pub food, but breakfast was excellent. Whatever you want for breakfast, it was probably there:- cereals, toast, patisserie, fruits and full cooked. And there wasn't the breakfast scrummage you get in some hotels where you worry whether or not you'll actually find a table, as a member of staff greeted you and took you to your table. We would definitely stay there again.
I'd only one niggle; given it was such cold weather when we arrived, it would have been nice for the heating to have been on instead of us doing it when we arrived.

Room Tip: See if you can get a river view room
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EnglandJay53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Norwich Nelson City Centre Hotel

Property: Premier Inn Norwich Nelson City Centre Hotel
Address: Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Norwich
#4 Best Value Hotel in Norwich
#6 Romantic Hotel in Norwich
#10 Business Hotel in Norwich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Norwich Nelson City Centre Hotel 3*
Number of rooms: 185
Official Description (provided by the hotel):
Conveniently situated near the train station, looking out across the placid River Wensum. ... more   less 
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Also Known As:
Premier Inn Norwich Nelson City Centre Hotel Norwich
Nelson City Centre Norwich
Premier Inn Norwich Nelson City Centre Hotel Norfolk

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