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“You get what you expect”

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Premier Inn Norwich Nelson City Centre Hotel
Ranked #4 of 50 Hotels in Norwich
Certificate of Excellence
Canterbury, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“You get what you expect”
Reviewed 11 March 2012

Clean room. Great breakfast and meals. Exactly what you expect from premier. Slightly noisey from traffic and rain water dripping on metal window seal but that's all I could fault.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avalon304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (351)
Date | Rating
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English first
Cambridge, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 March 2012

This hotel is the best for staying in central Norwich free parking and the best customer service!
Hotel is always clean and the restaurant is lovely quite popular at weekends so book a table before you arrive. Rooms are well equipped and very clean river view rooms are nice.
I have stayed in a few central hotels this one is by far the best value. The holiday inn express across the road is a nice hotel but more expensive and the breakfast isn't as good and not as much choice.
We will be returning to the nelson thank you to all it's lovely staff!

Room Tip: Ask for a river view room
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank pOrgie175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Yarmouth, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 March 2012

this is the second time I have stayed here,booked for 3 nights and it was as good as ever,room very pleasant,clean and comfortable-slept like a log.staff in all aspects of hotel very pleasant and attentive,had waitress called sam in restaurant nothing was too much trouble for her.
had room overlooking the river which was lovely and,as always,liked the security aspect.all in all a lovely long weekend.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mulderfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 March 2012

The Nelson Premier Inn for 2 nights is located within a 10 minute walk of the city centre and has ample free parking. Customer care was very good and the rooms were clean & comfortable. The restaurant was pleasant with helpful and attentive staff and the cooked breakfast was good with plenty of choice although (as in every other premier inn restaurant) the hot water is provided from vacuum jugs and is never hot enough to make a decent cup of tea. We did not eat a meal here as there are several good restaurants within easy walking distance of the hotel. On the first night we were allocated a ground floor room in a quiet location but were disturbed by very inconsiderate behaviour of a group using adjacent rooms. The night receptionist was swift to
apologise, arrange our move to a room on the 3rd floor(which was larger) & provide a full refund for the 1st night of our stay. Hotel is on a road with lots of clubs and takeaways so expect late night street noise unless your room is at the back overlooking the carpark.

Room Tip: 3rd floor room was larger and had quieter bathroom extraction fan than 1st floor room.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DickieGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cromer, United Kingdom
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 27 February 2012

We stayed one night (a Saturday night) at this hotel in Room 205, which is a riverside room. I read in other people's reviews that these rooms are noisy, but we must have been lucky because I have never been in such a quiet hotel! We weren't able to open the window in our room and there was air conditioning, which we kept on all night because the room was so warm. Despite having this on, we were baking and kicked off the very warm duvet. The room was spotlessly clean and had everything one needed for a short break. I'm always woken up by other guests slamming their doors or talking loudly in the corridors, but this night I didn't hear a thing! When we were checking out the next day, the lady beside me was complaining her room was too noisy. So, was our room quiet because we couldn't open the window? Very likely. The hotel is located close to restaurants, shops and a short walk to the city centre. A huge bonus is the free parking. I wouldn't hesitate to recommend this hotel.

Room Tip: I don't know what other rooms are like. We stayed in 205 and this was a quiet room.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Lia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 February 2012

I stay here frequently and would choose this above other hotels in the city. I always get a warm welcome from the reception staff, and find the rooms very comfortable. I've never had a problem with too much noise from outside. The Table Table restaurant is good value for money with typical pub grub on the menu, and a Premier Inn breakfast is always good!

  • Stayed February 2012, travelled solo
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Brad C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Britain
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 21 February 2012

Hotel is located ideally just 5mins walking from city centre....however.... If a good nights sleep is what you are after then stay away from the riverside rooms. There is a very busy main road by the river which leads to lots of late night eateries close by. As a result there are plenty of late night/early morning revellers passing by. If the hotel were to install proper double glazing this would not be an issue. Until they do though, be warned.
Staff very friendly and helpful, food in restaurant very good and excellent value. Parking onsite was plentiful and free.
All in all, aside from the noise it is to be recommended.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rmarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Norwich Nelson City Centre Hotel

Property: Premier Inn Norwich Nelson City Centre Hotel
Address: Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Norwich
#4 Best Value Hotel in Norwich
#6 Romantic Hotel in Norwich
#10 Business Hotel in Norwich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Norwich Nelson City Centre Hotel 3*
Number of rooms: 185
Official Description (provided by the hotel):
Conveniently situated near the train station, looking out across the placid River Wensum. ... more   less 
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Also Known As:
Premier Inn Norwich Nelson City Centre Hotel Norwich
Nelson City Centre Norwich
Premier Inn Norwich Nelson City Centre Hotel Norfolk

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