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“Clean & comfortable”

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Premier Inn Norwich Nelson City Centre Hotel
Ranked #4 of 50 Hotels in Norwich
Certificate of Excellence
London, United Kingdom
Level Contributor
108 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“Clean & comfortable”
Reviewed 1 December 2012 via mobile

Stayed one night at the Premier Inn & found it to be just as expected - comfortable, clean and good service. I had asked for a room in the first floor, with a river view, and this was exactly what we were given. The room was a nice size with a comfortable bed, plenty of pillows and towels, and there are ample lights, plug points etc.
Breakfast in the morning was good, although the food could have hotter. Staff were extremely helpful and polite - at £80+ for one night it wasn't cheap, but I would stay there again as it was comfortable, well located within walking distance of the city centre, and had free parking.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nemish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (352)
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English first
London, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 November 2012 via mobile

Free car park 10 min walk into the city centre, helpful staff, nice bar. Room was quiet and comfortable with a good shower. Did not eat breakfast so I can comment on the food but the puddings looked great.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lem0n_tart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee H, Cluster Sales Manager at Premier Inn Norwich Nelson City Centre Hotel, responded to this review, 27 November 2012
Thank you for your great review. We're very pleased to hear you enjoyed your stay with us and the convenient location of the Hotel, along with the free to residents car park and the customer service.

We do hope we can welcome you back again in the very near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westcliff-on-Sea
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 November 2012

My wife and I were looking for somewhere to crash for the night after going to a gig at UEA. This ticked all the boxes; cheap, near the railway station for one of us, free car park for the other, and breakfast the next morning.

The room was basic but clean, with a decent-sized modern Samsung flat-screen TV on the wall. Plenty of power sockets, which is more than some more expensive hotels I've stayed in. I slept better than I normally do in a hotel bed, so big tick from me on that.

Everyone was friendly and helpful, and apart from no-one to seat us at breakfast there were no issues. I hadn't stayed at a Premier Inn before, but would definitely consider one in future.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joffonon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee H, Cluster Sales Manager at Premier Inn Norwich Nelson City Centre Hotel, responded to this review, 27 November 2012
Many thanks for taking the time to review and for your great comments. We're so pleased you enjoyed your stay with us and the facilities in your room.

I read that you've never stayed with us before, so Welcome to Premier Inn and I hope this will be the start of many stays at Premier Inn around the Country. I do hope we'll be able to welcome you back here again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midlands
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 November 2012 via mobile

Hotel very close to railway station, plenty of bars & restaurants. It takes between 10 & 15 minutes walk to get to the vast array of shops. Plenty to do and see.
Our room was very nice overlooking the river, a little small compared to others we have stayed in but nice.
There seemed to be some maintenance work going on ( the lift needs some attention) i thought at one point we were going to get stuck!
Overall a good visit, ample parking on site which is good as the other premier inn you have to park in a multi storey car park!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TAH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee H, Cluster Sales Manager at Premier Inn Norwich Nelson City Centre Hotel, responded to this review, 22 November 2012
Thank you for taking the time to review, we're pleased you enjoyed your stay with us and the convenient location of our Hotel.

Following on from your comments, we have now had a new lift installed, so please accept our apologies if the previous one was slow! In addition, you are correct, we have also had some slight renovations carried out and all rooms now have 40" TV screens installed. Now this is complete, I do hope we can welcome you back again soon to benefit from these upgrades.

Many thanks,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Romsey, United Kingdom
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 November 2012

Stayed here for a weekend. Good central location. Prince of Wales is "clubland" in Norwich, but we were fortunate to get a room a good distance from the road so didn't get any noise. Plenty of restaurants and pubs in the area and close to the railway station. Large car park, although it was very busy and hard to find a space. Car parking was free. Staff were very helpful and friendly. I would stay here again.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WNGH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 November 2012

This hotel is ideal for a short city break.
Currently being redecorated so clean and modern.
15 minutes walk into City centre.
A few minutes walk to various restaurants or has a "Table Table" restaurant if you don't want to venture out
Good quality buffet style breakfast - inc full english

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank localyomyom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braintree, United Kingdom
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 November 2012

Premier Inn Hotel sited in Norwich City Centre. Close to Railway Station and Riverside Entrainment Complex. Ten minutes walk to main city centre shops and castle and cathedral. Rooms recently refurbished with new flat screen TVs and decorations. On site restaurant and car park.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Norwich Nelson City Centre Hotel

Property: Premier Inn Norwich Nelson City Centre Hotel
Address: Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Norwich
#4 Best Value Hotel in Norwich
#6 Romantic Hotel in Norwich
#10 Business Hotel in Norwich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Norwich Nelson City Centre Hotel 3*
Number of rooms: 185
Official Description (provided by the hotel):
Conveniently situated near the train station, looking out across the placid River Wensum. ... more   less 
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Also Known As:
Premier Inn Norwich Nelson City Centre Hotel Norwich
Nelson City Centre Norwich
Premier Inn Norwich Nelson City Centre Hotel Norfolk

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