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“Great Location” 4 of 5 bubbles
Review of Premier Inn Norwich Nelson City Centre Hotel

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Premier Inn Norwich Nelson City Centre Hotel
Ranked #4 of 50 Hotels in Norwich
Certificate of Excellence
Durham, United Kingdom
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Great Location”
4 of 5 bubbles Reviewed 1 February 2014

Great location,10 minutes walk to the city centre. Also a 5 minute walk to a street full of chain restaurants,Chiqutos,Frankie& Bennies etc.Plus a couple of pubs..The hotel has its own restaurant called the Lord Nelson which was good value.The room we had overlooked an office block which was not brilliant.The other side of the hotel overlooks the river and train station.However as we only paid £29 for a huge bedroom and bathroom with free parking all day & 30 minutes free wi-fi.it was excellent value for money. The car park was difficult to find via the Sat Nav,as it takes you to the front of the building which is on a one way street.All in all a really nice experience.Also reception staff/waitering staff were really friendly and welcoming

Room Tip: you need to overlook the river
See more room tips
  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (336)
Date | Rating
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  • Polish first
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English first
King's Lynn, United Kingdom
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

My husband and I have stayed here on many occasions. Its in a perfect location whether you're shopping, eating out going to the football, arrived by train. Although its right in the middle of the nightlife where ever we've had our room we've never been disturbed.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sarah1964_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roskilde
1 review
2 of 5 bubbles Reviewed 27 January 2014

Cold room, OK service but restaurant below expectations. Location good close to city centre and the train station. Good agreement with local gym. Quite soroundings by the river and within walking distance of central Norwich.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Skalts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Norwich Nelson City Centre Hotel, responded to this review, 6 February 2014
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests receive a warm welcome in a clean and comfortable environment, I sincerely apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be investigated with our Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertfordshire, UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

What an amazing trip! Norwich itself has wonderful shops, history and culture and is so worth a trip to. If you go then I highly recommend you stay at this hotel. It is situated in the centre of Norwich right by the river, which gives you lovely views from the rooms. It was a gentle ten minute walk to the shops and believe me when I say I don't like walking far. Lots of small independent shops as well as the chains which is nice to see and some great coffee shops to sit and people watch.
The hotel was extremely comfortable and clean. The room was very spacious and overlooking the river. The staff were very welcoming and helpful all the time, even the housekeeping said hello and smiled. There is a Table Table restaurant which we ate in for dinner and the food and service was great. There is also a Costa coffee in the building which again the service was great and staff were very helpful.
Overall this was a great stay and I will definitely be staying there again.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NinaWillis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 25 January 2014 via mobile

Stayed just for 1 night and found everything to be just right. Had a really good sized family room. All staff were very friendly and helpful.

Meal deal dinner and breakfast was really good value and the food was really good too.

Will stay here again when next in Norwich

Stayed January 2014
Helpful?
Thank stuartb42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowestoft, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

Stayed at this premier inn for one night to celebrate a birthday. Bargain price deal and excellent location for everything!overlooking the river was a treat also. Car Park is a bonus too :-D very happy

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paula J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruthin, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 January 2014

Stayed here when I went to the University open day, couldn't have asked for more - nice quiet sleep despite being in the city center, really easy to find, and great location - in the middle of the city, right next to the train station & leisure area, although I wouldn't recommend staying here for a university open day as the university is right out on the outskirts & traffic wasn't the best in the city. Food at the hotel was good - wide variety for breakfast & the tea was quite nice

  • Stayed June 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WelshWanderluster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Norwich Nelson City Centre Hotel

Property: Premier Inn Norwich Nelson City Centre Hotel
Address: Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Norwich
#4 Best Value Hotel in Norwich
#6 Romantic Hotel in Norwich
#10 Business Hotel in Norwich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Norwich Nelson City Centre Hotel 3*
Number of rooms: 185
Official Description (provided by the hotel):
Conveniently situated near the train station, looking out across the placid River Wensum. ... more   less 
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Also Known As:
Premier Inn Norwich Nelson City Centre Hotel Norwich
Nelson City Centre Norwich
Premier Inn Norwich Nelson City Centre Hotel Norfolk

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