Great venue and tasteful decor. Food was good but service too slow and young waitress mucked up our order which was disappointing as it was my daughter's birthday. Willing to give it one more go though.
Went back with friend for lunch today and still disappointed with service except for one excellent woman who seemed to be the only one working her socks off and was genuinely apologetic for our 35 minute wait for coffee and it was the wrong order when it came!
Front of house needs to interact more with clients and staff need to remember that dining customers in the bar area should not be ignored.
Management need to sort out the staff training as a priority.
- Official Description (provided by the hotel):
- This is our hotel review page. If you would like to review the restaurant please visit The Georgian Townhouse Restaurant. Many thanks :) It's about far more than a coat of paint... At The Georgian Townhouse - or TGT as we like to call it - we've created a little hidden city oasis where you come to escape the hustle and bustle of everyday life. Combine 'Georgian' - yet funky modern - interior design with an enormous walled garden, loads of locally sourced quality produce, exciting and evolving seasonal menus, a collection of heritage cooking methods, some stylish and versatile function rooms, an interesting mix of craft beers, wines and spirits, and you begin to envisage TGT: seamlessly merging Georgian charm with a modern offbeat attitude, lashings of style, an abundance of personality. This is a corner where everything is just right. Rooms now open - See you soon! ... more less
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- Also Known As:
- Georgian Hotel Norwich
- The Georgian Hotel
- The Georgian Townhouse Norwich, Norfolk