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“Under New Management !”
Review of Catton Old Hall

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Catton Old Hall
Ranked #24 of 80 Norwich B&B and Inns
Certificate of Excellence
Ashford, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Under New Management !”
Reviewed 18 February 2014 via mobile

My husband booked a 2 night stay at Catton Old Hall and thankfully we didn't read some of the horrifying reviews that people had written under the previous owners. If we had read them before booking, we simply would have gone elsewhere and then we would have missed out on an absolutely delightful stay in this beautiful 17th Century Home. For the last few months It has been under New Management and from start to finish of our stay, the owner, her mum and her delightful friends made us feel welcome, comfortable and relaxed. Our room at the top of the house was very spacious and private. The owners are already busy refurbishing the house to a very high standard, keeping its quirkiness and history alive for all of us to see. The full English Breakfast was perfectly cooked and topped up with a variety of cereals, fruit, yoghurts and hot buttered toast. All service given at this beautiful B&B was kind, caring and extremely helpful. We look forward to returning to witness how this family and it's many friends are going to brush away the cobwebs from Catton Old Hall's previous experiences.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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118 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 February 2014

I stayed here for four nights and it was probably one of my best four nights away from home. I stayed with some friends and the welcome and attention we had from Jason and his staff was amazing. I understand that they are the new owners of this luxury Bed and Breakfast.
The bedrooms are so comfortable that I didn't really want to leave each morning. The bathroom was well appointed - a bath that fills up quickly and a separate, hot & powerful shower. Fluffy white towels just added to the luxury experience. My room was in the top floor of the house.
The food at breakfast is freshly cooked and the choice is good, lots of locally sourced ingredients. We had dinner twice while we were here and both nights the food was beautifully cooked and presented.
I travel a lot for business and this hotel is one of the best I have stayed in. The care Jason and his staff take to make you feel welcome far surpasses the anonymous chain hotels.
It is an ideal location for Norwich and the airport and I would love to come back here for a holiday.
Thanks guys for such a great time

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 February 2014

Having read previous reviews, I was somewhat sceptical about booking but my partner told me that he had been reliably informed that the B&B had been taken over by new owners. My first reaction when I walked through the door was one of amazement... This place has been completely refurbished and looks nothing like the photos below. It's fresh, clean and certainly has the WOW factor!! We were very warmly welcomed by Paula and shown to our room on the 1st floor. The room exceeded my expectations, very tastefully decorated and furnished to a high standard. The mini bar was well stocked and reasonably priced, there was a good choice of tea, coffee and hot chocolate. The bed was very comfortable with lovely, fresh white linen. I have taken photos but they really don't do justice. We will definitely be recommending Catton Old Hall to our friends and family and we've already booked our next visit!!

Room Tip: We stayed in the 'William Bussey' room - fabulous!!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisbech, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 February 2014

Ok, the good stuff - hotel has new proprieter, Paula who made us very welcome. The reception area has been completely renovated and has a much fresher, lighter feel than the red in the previous photos online. New carpet up the stairs and in our 'upgraded on arrival' room. Our room was huge, its the one in the photos with the burgundy flower wall paper. The wooden ceiling beams and old style doors are just charming. Again the room has just been modernised with fresh colours and new furniture. Trouser press, iron and ironing board all in the room. The bed was lovely and comfortable. The snacks and mini bar in the room was a great idea, and reasonably priced. Again, like the bedroom, the bathroom is massive with lovely soft white towels. Plenty of off street parking, area felt nice and safe and certainly quiet, and not too far from the city centre (about 10 minutes drive)

The stuff that could niggle: we were told on arrival that the jacuzzi in our room wasn't working, that was fine as we hadn't expected to be upgraded to such a lovely room. Unfortunately the shower didn't work either! Hair dryer missing from room. Remember when you book this is an old house, we were on the first floor and the ceiling above creaked when people upstairs moved about, didn't bother us at all, in fact we found it rather charming, but I notice people in previous reviews have found this annoying. Breakfast was lovely, cereals, fruit, juice, tea and coffee plus full English breakfast, just note that the cooked breakfast comes as is, no choice of how you like you're eggs etc, but delicious anyway!

We paid £85 for our room, on a Saturday, we would certainly stay again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 October 2013

This is someone's house, it's a bed and breakfast, not a hotel. Like anyone else's house there are rules to abide by - and some might seem a bit over the top - but that is the owner's prerogative. We didn't have a problem with it. This is a nice comfortable old house with plenty of character and plenty of creaking floors. We felt safe, we slept well, we came and went as we pleased. There was a bell in reception to ring if we required service. The honesty bar highlights the trust that the owners put into their guests and we respected that. The sitting room was large and comfortable and perfect for a sundowner or post dinner drink. There is a sizable garden with a covered sitting area. We stayed in a large room at the top of the building - it was clean, well equipped and contained many nice touches. Mr Hobo wasn't pleased that the double bed was made up of two twins together that didn't seem to match and with one bedstead loosely fitted, but when he wanted to talk to Mrs Hobo about it - she was fast asleep. Mr Hobo still slept well. The cooked breakfast was excellent, and there were plenty of other choices to accompany the main dish. Service was good, toast was made for us which wasn't a problem. The hour window may inhibit some people but we were relaxed and indeed, sat there for some time afterwards, munching on more toast, drinking more tea and coffee, reading the complimentary paper and the quirky books placed upon the tables that contained quotations or wisdom on all subjects, while the owner was happy for us to do so and serve us so well. Yes, she may not be everyone's cup of tea and she may not be the conversationalist of the year, but she was polite, friendly and helpful. Above all, she allowed us into her lovely old house for a nice stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrandMrsHobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2013

We didn't get as far as booking...awkward and unhelpful on the phone when trying to book.
It is disappointing that the person answering the phone and arranging bookings found a potential client such a nuisance.

  • Stayed September 2013, travelled as a couple
    • Service
Helpful?
1 Thank HMCJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stratford upon avon
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2013

My husband and I spent two nights here as a treat for our wedding anniversary. The four poster suite was delightful and comfortable, offering many small personal touches such as designer perfume in the his and hers bathroom, extensive choice of tea, coffee and hot drinks, bottled water and biscuits. Beautiful fluffy towels and robes and clean beautiful bedding. Trouser press, iron, hair dryer as you would expect from a good guesthouse. Breakfast was excellent and beautifully cooked. Wide choice of cereals, breads and fabulous freshly prepared fruit. Tea coffee and juices. I really cannot understand any criticism of the food and would challenge anyone to better it. The house is very old and historic, with creaky floor boards and steep stairs as anyone should expect. Modern soundproofing is not possible in an old property such as this. If guests were not asked to respect others by keeping noise to a minimum and not using the jacuzzi after midnight then the owner would receive complaints. Its difficult to please everyone. If you are not prepared to accept the quirkiness of a property of this type book into a travel lodge. I parked my Mazda in the car park and was not concerned that it would come to any harm in what I felt was a nice area. I would agree that the owner was a little distant and not very warm and friendly but was not rude. We felt it was good value and were pleased we made the choice.

Room Tip: Four poster room for romantic weekend overlooking garden.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theresa h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Catton Old Hall

Property: Catton Old Hall
Address: Lodge Lane | Old Catton, Norwich NR6 7HG, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #24 of 80 B&Bs / Inns in Norwich
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Catton Old Hall 5*
Number of rooms: 7
Official Description (provided by the hotel):
UNDER NEW MANAGMENT Hidden in suburbia and tucked away from the hustle and bustle of the city lies Catton Old Hall, a quirky Grade II listed home dating from 1632 full creaky charm. There is free on-site parking with regular city bus route nearby. Perfect for romantic getaways, shopping trips, city breaks or as a base for exploring the Norfolk Broads. This gorgeous 5* B and B taken over by local couple Jason and Nicola in Jan 2014. A warm welcome awaits. ... more   less 
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Also Known As:
Catton Old Hall Hotel Norwich
Catton Old Hall Norwich, Norfolk

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