I booked a double and a single room well in advance of a trip to Norwich. I found that the person who took the booking got my name wrong, even though it was on the cheque I sent, my email address, even though I emailed them. Consequently when we turned up for the 4 night break we had booked, there was no room for us at the Inn, we had been double booked. The lame excuse was they had tried to contact us. With nowhere to stay, we were forced into trailing the streets of Norwich. We do not have a good word to say about our experience at The William IV or of Mr & Mrs Stolady
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- Also Known As:
- The William IV Norwich, Norfolk