I'd booked a room for a weekend break, hoping for a nice quiet relaxing time. The first disappointment came when a makeshift sign (A4 sheet) at reception said there would be music until midnight. A wedding reception was being held downstairs on the Friday night. Yes, it was noisy all the way till midnight. Unfortunately they did the same again the next night.
The room itself was comfortable, the staff friendly but very young and inexperienced.
I was disappointed to find that there were only hand towels in the bathroom and two of the four were in tatters. The following morning there were only two towels not four.
One redeeming features is the good restaurant, with decent food at reasonable prices, although the service at breakfast was sorely lacking. The hotel offers free wi-fi throughout the hotel, but don't expect this in your room. It has limited coverage.
The fittings look cheap and even the bathroom door which had been damaged, had been filled in with polyfilla. Cheap.
All in all, this was not what I expected at the price. It's a reasonable hotel but it's the sort of place you go to for a function.
- Official Description (provided by the hotel):
- A warm welcome awaits you as we invite you to join us at the Oaklands Hotel Norwich and enjoy the charm of a family owned hotel combining a modern style with a great location. The hotel has recently completed a major refurbishment of their dining room and bar including an extension featuring a sky line and byfold doors leading onto the stunning new terrace. All bedrooms have also been refurbished offering an array of modern and stylish rooms with a unique finish. Situated on the outskirts of Norwich (just over one mile from the City centre), the Oaklands Hotel provides a unique and relaxed atmosphere. Comfortable and relaxed surroundings, a variety of bedrooms to suit all guests, chilled out bar and terrace, beautiful grounds overlooking the Yare River Valley and ample parking all combine to offer the perfect backdrop whether you are visitng for a leisure break, business or a wedding. A visit to the Oaklands Hotel is always a memorable one whether your stay is for business or pleasure, for a formal occasion or one of our fantastic breaks. A friendly welcome and attentive customer service, comfortable and uniquely decorated bedrooms and delicious food is what we offer our guests - and the reason why they return time and time again. And, you don't have to be staying the night to enjoy our charm - join us for breakfast, afternoon tea, lunch or dinner - or just take time out to chill out in our stunning bar or beautiful terrace with an ice-cold drink. Breakfast is included in our bedroom rates and we also offer guests free car parking and free internet access. We're sure you'll want to come back for more. ... more less
- Reservation Options:
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- Also Known As:
- Oaklands Hotel Norwich
- Best Western Plus Oaklands Hotel Norwich, Norfolk