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“Short Break for family visit”

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Best Western Plus Oaklands Hotel
Ranked #22 of 50 Hotels in Norwich
Reviewed 13 May 2014

9+3626541
Booked 2 night stay (dinner B & B Groupon offer) - excellent deal. Trip from North East England for family visit. A very acceptable 2 day stay - only problem was extractor fan in extensive bathroom not working leaving steamy situation for some time after showering. Advised reception early next morning - they stated would fix - not completed when returned after day out, to shower for dinner - again told would get sorted by maintenance. Also advised reception tea & coffee facilities not cleaned or replenished. On arriving at restaurant for dinner, advised duty manager of our problems - he took charge immediately despite being very busy, sorted t & c and apologised for extractor fan problem not being fixed - gave us another bottle of wine at table. It was only on checking out that we were advised why extractor fan not fixed and why we were not offered an alternative room. Great pity that these 2 small problems marred our visit to this hotel which we have visited on many occasions over the past 20+ years (including having our 40th anniv. at the hotel in 2009). The restaurant service, food and bar facilities were excellent as usual. We strongly recommend this hotel despite the hiccup

K & J, North Yorkshire

  • Stayed: April 2014, travelled as a couple
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Thank Keith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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466 - 472 of 763 reviews

Reviewed 2 May 2014 via mobile

Had a lovely time at the Oaklands. Breakfast was very nice, lots too choose from! Shelby on reception really made out stay special though. Really lovely, down to earth girl, extremely professional but got a lot of banter as well. She genuinely wanted to know we were 100% happy with everything! I would recommend this hotel to anyone just to go meet the lovely receptionist!

  • Stayed: April 2014
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Thank abii r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Booked a budget price for a two night stay with groupon. Easy to find hotel - receptionist on arrival a little pre- occupied and a little abrupt! We knew we had arrived early but was just having a look around. Had a good day in Norwich and wonderful walk along river Yare - visit Cary's Meadow lovely! We arrived on a Sunday so carvery was really the main on offer. Our deal included a bottle of house wine and two courses. Wine Grand cape Shiraz 14.5% really good and food was excellent - restaurant busy which is good sign. Staff polite and ready to help. Room clean comfortable - premier inn style. Asked for more pillows - no problem. Breakfasts excellent - my husband loves poached eggs and these were just perfect. Good choice of menu both days. Really recommend good value for money

Stayed: April 2014, travelled as a couple
Thank Joshybabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014 via mobile

I would like to say I'm a regular at the Oaklands hotel, but in truth I do not visit as often as I would like!

The Oaklands offers a lovely carvery at an excellent price during the week! Great atmosphere and excellent customer service always delivered, especially the bar men, who even when busy are very polite and efficient. I love to visit the Oaklands and will continue to do so!

  • Stayed: March 2014
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Thank smithj92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

Myself and a small party of us attended the oaklands for an afternoon roast on Thursday 16th April. I've been here on many occasions previously for weddings etc but I've never quite experienced the service we did on this occasion. The barman, George was the most friendly, polite and genuine young man and our waitress was equally as great!!

  • Stayed: April 2014
    • Location
    • Cleanliness
Thank Bexx_1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

Treated to this for a birthday celebration.
Lovely accommodation , peaceful and quiet night sleep,
Dinner very good and breakfast was plentiful and tasty.
I think that the restaurant needs a little updating in decor, so ditch the carpet floor and 1980s tables , make it a little more bistro and then , in my opinion , "you've landed"

Stayed: April 2014, travelled as a couple
Thank Glenda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

Stayed there for a night. Enjoyable and peaceful stay. Room was very clean, spacious and comfortable. Restaurant was nice. Location could be better. Staff very friendly. Excellent sevice. Would definitely visit again.

  • Stayed: June 2013, travelled on business
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Thank Viktoriya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Oaklands Hotel

Address: Yarmouth Road, Norwich NR7 0HH, England (Formerly The Oaklands Hotel)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 50 Hotels in Norwich
Price Range: £43 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Oaklands Hotel 3*
Number of rooms: 37
Official Description (provided by the hotel):
A warm welcome awaits you as we invite you to join us at the Oaklands Hotel Norwich and enjoy the charm of a family owned hotel combining a modern style with a great location. The hotel has recently completed a major refurbishment of their dining room and bar including an extension featuring a sky line and byfold doors leading onto the stunning new terrace. All bedrooms have also been refurbished offering an array of modern and stylish rooms with a unique finish. Situated on the outskirts of Norwich (just over one mile from the City centre), the Oaklands Hotel provides a unique and relaxed atmosphere. Comfortable and relaxed surroundings, a variety of bedrooms to suit all guests, chilled out bar and terrace, beautiful grounds overlooking the Yare River Valley and ample parking all combine to offer the perfect backdrop whether you are visitng for a leisure break, business or a wedding. A visit to the Oaklands Hotel is always a memorable one whether your stay is for business or pleasure, for a formal occasion or one of our fantastic breaks. A friendly welcome and attentive customer service, comfortable and uniquely decorated bedrooms and delicious food is what we offer our guests - and the reason why they return time and time again. And, you don't have to be staying the night to enjoy our charm - join us for breakfast, afternoon tea, lunch or dinner - or just take time out to chill out in our stunning bar or beautiful terrace with an ice-cold drink. Breakfast is included in our bedroom rates and we also offer guests free car parking and free internet access. We're sure you'll want to come back for more. ... more   less 
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Also Known As:
Oaklands Hotel Norwich
Best Western Plus Oaklands Hotel Norwich, Norfolk

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