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“Best value money weekend you'll have with pleasant staff in a good comfortaqble location” 4 of 5 bubbles
Review of The Oaklands Hotel

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The Oaklands Hotel
Ranked #22 of 50 Hotels in Norwich
Basildon
1 review
“Best value money weekend you'll have with pleasant staff in a good comfortaqble location”
4 of 5 bubbles Reviewed 17 May 2010

Review Customer feedback for Oaklands Hotel, Norwich
Damn good value for money - A view, I'm sure held by many that we observed who had clearly voted with their feet (and appetites) at the dining table. The weekend package with breakfast takes some beating!
All staff were very pleasant and helpful at all times. No one had a problem at going an enthusiasm fuelled mile whenever required.
A little gem sure to bring some sparkle to your weekend wallet!

  • Stayed April 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank redwinetaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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679 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • Norwegian first
  • Spanish first
  • Any
English first
Midlands UK
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 16 May 2010

First night in the restaurant my soup starter took 25 minutes to get to me, it didn't have the croutons but i was starving so didn't say anything. Next night my Paté starter didn't arrive within 20 minutes so I complained they made a poor excuse and I got the Paté after 30 minutes.Just to let you know the soup is the same batch all week and the meat on the carvery could be 3 days old. Steak and chips was very average and the chips were awful. I got to breakfast next day at 7.30 had some cereal then went for the cooked b/fast, there was no bacon no sausage no eggs. I waited and they brought out some sausage, minutes later bacon, then minutes later was told the chef had over cooked the eggs, it was all cold anyway.

The lodges seem nice but the beds are awful, cheapest mattress's money could buy, and also the bedding, the cheap duvet made me feel very uncomfortable had to take it out of the cover and use the blanket.
On checkout there was no one there and a member of staff walked past me not saying anything she went through the back, I left my room key and left, management in this place is non existent, I will never even think about using this place again.

  • Stayed April 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank mikeh1759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 16 April 2010

I stayed at this hotel in March. Overall, I was a bit disappointed. The room was too small and the bed was not very comfortable. I had a diner and breakfast at the hotel. Dinner was not that tasty and I was not happy with my breakfast either, because it was a buffet and everything was too cold and when they run out of some dishes they were not in a hurry to replenish.

  • Stayed March 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mandrivka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 April 2010

We were pleasantly surprised as previous reviews were not complimentary. The staff were helpful and courteous. The food in the carvery was of a very good standard and excellent value for money. There was a good selection of food at breakfast - plenty to fill you up for the day! The room was comfortable - everything we needed, although not massive in size.

We would go back to the hotel because we were made to feel welcome, rather than just another guest.

Not suitable for people with mobility problems, as there was no lift.

  • Stayed April 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EssexMoneypenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
norfolk
1 review
4 of 5 bubbles Reviewed 2 April 2010

Friendly staff. Nice decor. Clean.
Things to improve would be curtains that actually block the sunlight.
Secure parking area.

  • Stayed March 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank notfromhereNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk
1 review
5 of 5 bubbles Reviewed 17 March 2010

My wife and myself have stayed at the Oaklands Hotel on several occasions, and have always found the Rooms, Food and Service very good. The Staff are helpful and friendly. My Son took us for Mothering Sunday lunch together with our Grand Children, and his Wife's Mum and Dad, and the Food and Service as always was excellent.

  • Stayed March 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnyBoyNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
norwich
1 review
4 of 5 bubbles Reviewed 27 February 2010

Nice clean rooms friendly service lovely spa bath.
Would recommend
Very romantic 4 poster room

  • Stayed February 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lyrik6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Oaklands Hotel

Property: The Oaklands Hotel
Address: 89 Yarmouth Road, Norwich NR7 0HH, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 50 Hotels in Norwich
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Oaklands Hotel 3*
Number of rooms: 37
Official Description (provided by the hotel):
A warm welcome awaits you as we invite you to join us at the Oaklands Hotel Norwich and enjoy the charm of a family owned hotel combining a modern style with a great location. The hotel has recently completed a major refurbishment of their dining room and bar including an extension featuring a sky line and byfold doors leading onto the stunning new terrace. All bedrooms have also been refurbished offering an array of modern and stylish rooms with a unique finish. Situated on the outskirts of Norwich (just over one mile from the City centre), the Oaklands Hotel provides a unique and relaxed atmosphere. Comfortable and relaxed surroundings, a variety of bedrooms to suit all guests, chilled out bar and terrace, beautiful grounds overlooking the Yare River Valley and ample parking all combine to offer the perfect backdrop whether you are visitng for a leisure break, business or a wedding. A visit to the Oaklands Hotel is always a memorable one whether your stay is for business or pleasure, for a formal occasion or one of our fantastic breaks. A friendly welcome and attentive customer service, comfortable and uniquely decorated bedrooms and delicious food is what we offer our guests - and the reason why they return time and time again. And, you don't have to be staying the night to enjoy our charm - join us for breakfast, afternoon tea, lunch or dinner - or just take time out to chill out in our stunning bar or beautiful terrace with an ice-cold drink. Breakfast is included in our bedroom rates and we also offer guests free car parking and free internet access. We're sure you'll want to come back for more. ... more   less 
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Also Known As:
Oaklands Hotel Norwich
The Oaklands Hotel Norwich, Norfolk

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