Booked 4 nights in a Luxury Lodge. When we arrived we found that the bathroom in the HIckling Lodge was a large gloomy wet room with the full range of fittings for wheelchair/disabled access. OK, the living room was large with a huge plasma TV with good channel availability. Bedroom fairly small, no net curtains. No signs of luxury evident, not even a box of tissues. Only 2 mugs, 2 teaspoons and 4 glasses provided. Small fridge. One cup cafitiere, kettle and some tea & milk in the room. Found out that night that the bathroom was almost unuseable - shower temperature fluctuated wildly, one of the 2 ceiling lights was out, the 'designer' shaving mirror with inbuilt lights actually threw impenetrable shadows on your face as you approached it. Wash basin too small to be useable except for hands. The loo did work but had no cover. To cap it all, some other guests in the block were enjoying the very hot night on their balconies, talking loudly until about 01.30. Closed the windows and turned on the fan. Rattled so loudly that it was worse than the external noises! Bed uncomfortable. Next morning complained about the lack of 'luxuries' and the bathroom and the noise and were moved into an 'executive suite' in the main hotel. Comfortable double bed and, hurray, a working bathroom. Otherwise a plain vanilla room. Tiny flat sceen TV, only had 4 channels. The only information in the rooms are the fire instructions on the back of the door. Breakfast was a help yourself buffet. Never found anything fresh in the hot presses except for indestructible baked beans. Generally unappetising. The last 3 nights were OK, eat out as there are a couple of good food pubs within 10 mins walk. At heavily discounted rates this hotel passes as average. At full prices, don't bother. We did get a partial refund for the first night. Not tourist friendly, limited range of brochures hidden behind the main reception entrance doors. No help with local bus service information at reception. If they offer you the Hickling Lodge, say NO. I believe that the other Lodges have normal bathrooms. Vodaphone coverage around the hotel was weak or non-existant.
- Official Description (provided by the hotel):
- A warm welcome awaits you as we invite you to join us at the Oaklands Hotel Norwich and enjoy the charm of a family owned hotel combining a modern style with a great location. The hotel has recently completed a major refurbishment of their dining room and bar including an extension featuring a sky line and byfold doors leading onto the stunning new terrace. All bedrooms have also been refurbished offering an array of modern and stylish rooms with a unique finish. Situated on the outskirts of Norwich (just over one mile from the City centre), the Oaklands Hotel provides a unique and relaxed atmosphere. Comfortable and relaxed surroundings, a variety of bedrooms to suit all guests, chilled out bar and terrace, beautiful grounds overlooking the Yare River Valley and ample parking all combine to offer the perfect backdrop whether you are visitng for a leisure break, business or a wedding. A visit to the Oaklands Hotel is always a memorable one whether your stay is for business or pleasure, for a formal occasion or one of our fantastic breaks. A friendly welcome and attentive customer service, comfortable and uniquely decorated bedrooms and delicious food is what we offer our guests - and the reason why they return time and time again. And, you don't have to be staying the night to enjoy our charm - join us for breakfast, afternoon tea, lunch or dinner - or just take time out to chill out in our stunning bar or beautiful terrace with an ice-cold drink. Breakfast is included in our bedroom rates and we also offer guests free car parking and free internet access. We're sure you'll want to come back for more. ... more less
- Reservation Options:
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- Also Known As:
- Oaklands Hotel Norwich
- Best Western Plus Oaklands Hotel Norwich, Norfolk