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“Staff continue to disappoint” 3 of 5 bubbles
Review of Ugly Bug Inn's Restaurant

Ugly Bug Inn's Restaurant
Ranked #52 of 812 Restaurants in Norwich
Certificate of Excellence
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Child-friendly, Groups, Local cuisine, Kids, Romantic, Special Occasion Dining
Dining options: Dinner, Lunch, Breakfast, After-hours, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dereham, United Kingdom
Level Contributor
171 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“Staff continue to disappoint”
3 of 5 bubbles Reviewed 3 July 2014

I suppose some customers like an owner who is sarcastic, but it's really not to our taste, and the rest of the staff are not a lot better. We only visit this Inn occasionally, and each time we are disappointed by some aspect or other - usually related to the staff, rather than the food. Being told to wait in the bar area, rather than being allowed to sit at our booked (and vacant) table, was not very welcoming, especially as we had to wait well past the booked time to even place our orders for food. Once you can overcome these difficulties, the food (by and large) is not too bad, although patchy as some of our party were happier about the quality than others. The dog remains very friendly.

  • Visited June 2014
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
3 Thank PM02-08-44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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178 reviews from our community

Visitor rating
    114
    36
    13
    9
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Attleborough, United Kingdom
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Lovely ambience for the occasion!”
5 of 5 bubbles Reviewed 18 June 2014

There is always a warm welcome on arrival and the staff are very attentive without being overbearing. The menu is very comprehensive and competitively priced. Quality of food is excellent. We have lived in Norfolk for almost 6 years and regret that it is only recently that we have experienced what the Ugly Bug has to offer - it will be foremost in our mind now when we decide to dine out whatever the occasion.

  • Visited June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
4 Thank Jimbre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
52 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Excellent food and drink”
5 of 5 bubbles Reviewed 16 June 2014

Have just come back from a weekend staying at this fantastic Inn that has the added advantage of having a small number of bedrooms. This is the first time we have visited, and would recommend it highly to anyone in the area. Food is amazing and good value for generous portion size. Book in advance or you may well be disappointed!

  • Visited June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
5 Thank BirminghamDeano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wymondham, United Kingdom
Level Contributor
32 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Excellent food & service”
5 of 5 bubbles Reviewed 28 May 2014

This was not our 1st visit to this restaurant. We had booked about 1 week ahead as we know that it is popular. We were greeted in a friendly way and found seats to have a drink whilst perusing the menu. Our order was taken and we were called through to our table once our starter was ready. We have selected 'fish' items as a starter and a main course. The food was absolutely delicious and we thoroughly enjoyed our meal and will be returning. Keep up the good work

  • Visited May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
5 Thank janiceplunkett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Lovely food”
5 of 5 bubbles Reviewed 28 May 2014

We have visited the ugly bug many times and are always made welcome, the food is always very good and we have never been disappointed . Great place to visited

  • Visited April 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
6 Thank Marion S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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