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“Disinterested staff and slow service”
Review of Pizza Express

Pizza Express
Ranked #330 of 829 Restaurants in Norwich
Cuisines: Italian
Dining options: Takeout
Restaurant details
Dining options: Takeout
Worstead, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Disinterested staff and slow service”
Reviewed 23 February 2013

Ate here for the first time yesterday with my husband and four children and will never return ! Despite arriving at 11.45am when it was very quiet, we were ignored on arrival and eventually shown a table with no warmth or even a smile. Despite seeing we had kids, no kids menus offered and had to wait 10 mins to ask for one. Drinks order then took ages to come, food order a further wait then when our food finally came, a full hour after we had arrived, two of the kids pizzas were missing, the rest if us were nearly finished by the time they came, no extras were offered eg. Chilli oil or parmesan etc, we had to ask - cue a further wait. Complained to a waitress and we ended up getting the two kids pizzas that were late deducted from the bill. Quite honestly the food is overated, overpriced, very tiny kids pizzas and the whole experience was a chore not a pleasure. Pizza hut in great yarmouth has better food and way better service. Will not return !

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Angie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Norwich, United Kingdom
Level Contributor
169 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
“Great location......service a bit slow.”
Reviewed 21 September 2012

Have eaten here on three occasions, the last being in the Summer. Food is always very good but on each time of eating here service has been very slow. Staff very apologetic but doesn't speed up the service. The first time we ate here we were refunded all our drinks costs and half the meal costs because of the slow service. It's a pity really as the location in the Forum overlooking St Peter Mancroft Church is excellent and the staff do their best. Would hesitate to visit again.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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