We have stayed in these apartments previously. They are, as everyone says, fabulously situated in the centre of Norwich. A short walk to great pubs and restaurants. They're modern, clean, well fitted and very comfortable.
The only problem we had on this occasion which was my daughter's graduation, was that I was told, despite there being 4 empty spaces in the secure car park outside the apartments, that I couldn't park there.
After several messages left on my answerphone telling me to move it, I established that one has to verbally reserve a space, before you arrive I suppose, which is then yours for your entire stay. Nobody else can use it at any time of day or night, even if you're out.
I can't understand how this system can work.
Free hotel car parks, have a first come, first served system. If the car park is full when you arrive, then you find alternative parking. There was no mention of this system being in place in any of the confirmation emails.
I accept that I was able to park for free in the St Giles Hotel car park which is really near, but I feel that the regulations should be made clear when booking.
Just by the by, we got back to the apartment quite late at 1am, and there were 4 spaces - gosh those people who had nabbed them were out late!
So my recommendation is, definitely stay here, they're really great apartments, but do phone ahead or email to secure yourself a space for the duration of your stay.
- Official Description (provided by the hotel):
- 17 luxury serviced apartments. Brand new with modern furnishings, fixtures and fittings. ... more less
- Also Known As:
- Pottergate Apartments Norwich, Norfolk