Picture this...two young teenagers decide to order pizza in a fairly empty restaurant and it takes ages to receive their order and when they do, it is very over-cooked and the wrong size. They had asked for a regular pizza on 3 occasions, knowing their budget was fixed, and the waitress then charged off to the kitchen saying, that,s a large then, yeah? I spoke to the manager who was very unwilling to help and obstinate about not giving a discount for the incorrect order. Eventually, after 15 minutes of negotiation, he reduced the price but with no apology or courtesy whatsoever. Awful customer service...worst I've experienced for a long time. Go to one of the more thriving and buzzing restaurants to eat in that area...there's a reason they are full and Pizza Hut is not.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.