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“premier inn duke street norwich”

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Premier Inn Norwich City Centre (Duke Street) Hotel
Ranked #7 of 50 Hotels in Norwich
Certificate of Excellence
Reviewed 13 May 2012

The premier Inn was very good, The location was excellent for the theater, and also for the city.
Restaurant excellent, staff trained to a very high standard in customer care, this made the stay more enjoyable.
would certainly stay again.

  • Stayed: April 2012, travelled as a couple
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Thank CAROL T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,284 - 1,290 of 1,473 reviews

Reviewed 13 May 2012

I arrived at the check in time of 2pm to find out fron a new receptionist that my room wasnt ready for another half an hour,so i left my bags and walked the few minutes to the city centre for a coffee.On my return my room was ready,a more experienced receptionist helped check me in with a smile and welcome,and i was allocated room 225 at the back of the hotel,a quiet location,it felt a little "out of the way" but it was a large,modern room with king size bed (a touch hard)but comfy pillows, the room was very clean and well maintained with a good bathroom with lots of hot water and a powerful shower.so i was very happy spending 2 nights there and it was a great location for shopping and sighseeing with everything just a few minutes away.This was my second visit and i will be returning.The staff here always have a smile and a greeting for everyone.

  • Stayed: May 2012, travelled solo
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Thank newccentral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2012

Comfortable place to stay but dont expect too much from the eating faciliti9es - we found this very disappointing

Room Tip: We were on the fourth floor - we did not notice too much outside noise and no noise within the hotel...
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  • Stayed: May 2012, travelled with family
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Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 18 May 2012

Thank you for your review.

We are pleased that you enjoyed your stay and our team ensured you were comfortable and well looked after. Please accept my apologies for the disappointment caused with the service you received in the restaurant. Your comments regarding this have been duly noted and will be followed up with the Management Team at the hotel.

Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2012

Well situated a short walk from the Cathedral, Castle, Market Place, Theatres, etc.
Hotel was very clean, beds were comfortable, noise levels low.
Service from all the people we dealt with was efficient, polite & friendly at all times.
Restaurant food is pretty standard fare, reasonable price, but not exactly thrilling.
As others have mentioned, parking is in nearby multi-storey, as a point of interest I had no trouble fitting my Toyota Hilux in, not always an easy job in this type of car park.
Overall, a really good budget hotel for a shortish stay, we would use this venue again without question.

  • Stayed: May 2012, travelled as a couple
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Thank iggi_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2012

Our room and the hotel in general was spotlessly clean and fresh. Usual comfortable standard of room and good service. It doesn't have parking but you get to park a little further up the road for free. Very good value.

Room Tip: Our room faced the street but didn't hear a thing.
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  • Stayed: May 2012, travelled as a couple
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Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2012

Checked in with ease, slept well and checked out with ease. Can't ask for more for the price.

  • Stayed: April 2012, travelled with friends
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1  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2012

Despite being worried about road noise being on busy street the room on the second floor afforded me an excellent night sleep with litter or no background noise. Use of city carpark is an excellent idea. Yes I would stay there again and recommend it to my friends.

Room Tip: Ask the staff they are very helpful.
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  • Stayed: April 2012, travelled with friends
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Thank ralph c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Norwich City Centre (Duke Street) Hotel

Address: Duke Street, Norwich NR3 3AP, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Norwich
#4 Family Hotel in Norwich
#7 Business Hotel in Norwich
Price Range: £46 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Norwich City Centre (Duke Street) Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
Stay at the heart of historic Norwich with Premier Inn Hotel Norwich City Centre (Duke Street). Whether you're looking for arts and culture, shopping and shows, or are here for work, you'll find us a great place to start. Marvel at the cloisters of Norwich Cathedral, or uncover the city's history at the Castle Museum. Treat all your senses with a wander around Norwich's traditional market. Catch some drama or comedy at the Theatre Royal. Then unwind in our tasty restaurant and relax in your extra-comfy bed.Chargeable off-site at St Andrews multi-storey car park which is a short distance from the hotel at a discounted rate of £4 per night. ... more   less 
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Also Known As:
Premier Inn Norwich City Centre (Duke Street) Hotel Norwich
Norwich Premier Inn
Premier Inn Norwich City Centre (Duke Street) Hotel Norfolk

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