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“Excellent premier inn in Norwich city centre”

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Premier Inn Norwich City Centre (Duke Street) Hotel
Ranked #7 of 50 Hotels in Norwich
Certificate of Excellence
Reviewed 11 August 2012

I spent last night at this Premier Inn and found it to be excellent, very clean, large room with flat screen tv and adequate bathroom with power shower and bath. The staff were extremely helpful and friendly. The security in the building made me feel safe as I visited alone. It is about 5 -10 minutes from the city centre. There is a restaurant on site although I didn't eat there but have heard it's good. There isn't a car park but you use the council one next door and get free parking not only for the night but for 12 hours after check out so very handy. I will definitely use this premier inn again.

Room Tip: Ask for a room at the back for a quieter stay
  • Stayed: August 2012, travelled solo
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Thank roz1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 25 August 2012

Many thanks for your great review. I'm pleased you were happy with the convenience of the free car park and our central location along with the cleaniess of the room and our customer service. I do hope we'll see you again soon.

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Reviews (1,428)
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1,200 - 1,206 of 1,428 reviews

Reviewed 9 August 2012

Great location, free parking, clean, quiet and comfortable rooms, big comfy beds, spacious bathrooms, nice hot showers, generous buffet breakfast, - what more can you ask from a budget hotel? Especially as this one has such helpful and friendly staff! Really couldn't fault it for the money, and just wish more hotels took customer satisfaction as seriously.

  • Stayed: August 2012, travelled as a couple
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Thank PandaMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 11 August 2012

Many thanks for your great review, we're pleased you enjoyed your stay with us and we'll be happy to welcome you back again soon

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Reviewed 7 August 2012

Clean, good restaurant and bar facilities, and ideal location wise to explore the town to its fullest. The restaurant serves good food and ambiance is very pleasant. Definitely recommended for a few night stay.

  • Stayed: August 2012, travelled with family
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Thank 941paulrijks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 11 August 2012

Many thanks for your great review, we're pleased you enjoyed your stay with us and we'll be happy to welcome you back again soon.

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Reviewed 4 August 2012 via mobile

We've stayed at this hotel many times now and will keep coming back! The staff are really friendly and helpful. The breakfasts are good quality food and all you can eat. The family rooms are a good size and it's handy for the city. The few occasions we have had trouble the staff have been very quick to sort things out. This hotel is the best budget hotel we've stayed in.

  • Stayed: August 2012
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1  Thank JW399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 5 August 2012

Thank you so much for your great review, we're very happy that you came back to visit us again and enjoyed your breakfast. We do hope we'll be able to welcome you back again very soon and please don't hesitate to contact the Hotel direct if you have any special room preferences prior to your next visit.

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Reviewed 3 August 2012

This is a lovely hotel with friendly staff and good facilities. My only disappointment was the lack of on-site parking. When you look at the website it shows an icon with "free parking facility" which doesn't explain in enough detail that you have to park in the multi storey across the road, but they do stamp your ticket so you in fact park there for free. I spent quite a while circling the one way system trying to find the on-site parking and eventually had to leave the car in a side road to go into reception to ask what the arrangements were. They were very helpful, but it would have been more helpful if theis was pointed out clearly on the website. Other than that, highly recommended!

Room Tip: I've never stayed in a bad Premier Inn so they would always be my first choice when booking a ho...
  • Stayed: August 2012, travelled with family
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Thank LizMinns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 5 August 2012

Many thanks for your great review, We are looking to update our parking infomation on the website to make it easier for guests to find also with a new carpark sign.we're so pleased you enjoyed your stay with us and hope to welcome you back again soon.

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Reviewed 3 August 2012

Recent overnight stop before picking up boat on the Norfolk broads.very friendly check in.found that the television sound didn't work and with an 11 year old this was important rang reception who very quickly sent the manager to check and subsequently offer an alternative room which we took. Very hot day but room was lovely and cool. Ate in the restaurant for evening meal which was good food with plenty of choice.good night sleep.breakfast fine.

  • Stayed: July 2012, travelled with family
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1  Thank Ruthevans14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 5 August 2012

Thank you for your great comments. We're so pleased you enjoyed your stay with us and were happy the service you received, the room, our great value . We do hope we can welcome you back to see us again soon!

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Reviewed 31 July 2012

This was the first time my husband and I had stayed at a Premier Inn. We didn't expect it to match up to the adverts but it was brilliant. The room was a good size with a very comfy bed. It was very well soundproofed and comes with the guarantee of a good night's sleep or your money back. All the staff were very freindly and helpful, the hotel is a couple of minute's walk from the centre of the city, and the parking is free. Can't recommend this place highly enough. Can't wait for our next visit.

  • Stayed: June 2012, travelled as a couple
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Thank Ceinwen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 5 August 2012

Many thanks for your great review. We're so pleased you enjoyed your stay with us and welcome to Premier Inn, I hope this will be the first of many visits!

We're also very pleased you were happy with the customer service you received from the Team whilst you were here, I do hope we'll be able to welcome you back again soon!

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Additional Information about Premier Inn Norwich City Centre (Duke Street) Hotel

Address: Duke Street, Norwich NR3 3AP, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Norwich
#4 Family Hotel in Norwich
#7 Business Hotel in Norwich
Price Range: £51 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Norwich City Centre (Duke Street) Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
Stay at the heart of historic Norwich with Premier Inn Hotel Norwich City Centre (Duke Street). Whether you're looking for arts and culture, shopping and shows, or are here for work, you'll find us a great place to start. Marvel at the cloisters of Norwich Cathedral, or uncover the city's history at the Castle Museum. Treat all your senses with a wander around Norwich's traditional market. Catch some drama or comedy at the Theatre Royal. Then unwind in our tasty restaurant and relax in your extra-comfy bed.Chargeable off-site at St Andrews multi-storey car park which is a short distance from the hotel at a discounted rate of £4 per night. ... more   less 
Also Known As:
Premier Inn Norwich City Centre (Duke Street) Hotel Norwich
Norwich Premier Inn
Premier Inn Norwich City Centre (Duke Street) Hotel Norfolk

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