We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location and good service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn Norwich City Centre (Duke Street) Hotel
Ranked #5 of 50 Hotels in Norwich
Certificate of Excellence
Reviewed 24 August 2012

We booked three rooms at a great price. The service was excellent. The rooms the usual high standard you expect from Premier Inn. Only problem was the rooms were very warm - no air conditioning. Hotel is in a great location with free parking next door.Something you don't get with most city based luxury hotels! Very good/helpful reception staff.

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DavidMalvern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 25 August 2012

Thank you so much for your lovely review. We're pleased that you enjoyed your stay with us and hope to see you again soon, When we will have our new air conditioning in our rooms.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,521)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,287 - 1,293 of 1,521 reviews

Reviewed 21 August 2012

This is an excellant place staff are very helpful. the rooms are clean and nothing a bother great food. great location accomadation ace would recomment this place. great shops not far to walk. stayed two nights will be going back soon.

  • Stayed: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Maryjane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 25 August 2012

Many thanks for your lovely review, I'm pleased you enjoyed your stay with us and were happy with the great value in our Restaurant. We hope to see you again soon and we'll be happy to welcome you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2012

We had a family wedding & live locally so decided it was easier to stay in the city rather than worrying about drinking & driving.
Got a txt the day before confirming our stay, I phoned to ask if we could check in early & they made arrangements for our room to be ready.
We had proper beds made up for the children & air con kept the room cool. There was security in the lobby making sure noise was kept down.
The only thing we didn't do was pre book breakfast (as we didn't know if could stomach it!) however when we tried to get a table at 8.50am they were fully booked & advised us to come back after 10-which with 2 young children was not an option! So always book your breakfast if u want one-our fault not hotels.
Overall though we all had a sound night sleep, on the hottest day of year-in fact better than when we were back home last night!

  • Stayed: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank twiglettravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 25 August 2012

Many thanks for your great review, we're so pleased you enjoyed your stay with us and hope to welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2012

just back from 4 day break in norwich and as expected premier inn was excellent , friendly and helpfull staff,great location,clean and comfy room,free parking in multi car park next door will stay here again whenever back in norwich,never ate in hotel as i find it a bit pricey for a couple at £8.50 per person but good value for people staying with children as they eat free .

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank anniewills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 25 August 2012

Many thanks for your great review, we're pleased you enjoyed your stay with us and we'll be happy to welcome you back again soon. Please contact us direct at the Hotel prior to your next visit to discuss the many breakfast options available like our All you can Eat Continental or Grab and Go Breakfast.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2012

This hotel is located in the centre of Norwich and you can park next door in the St Andrews car park. Staff at the hotel validate your ticket when you check out so parking is free.

The rooms ar spotless and comfortable but on the downside lack a touch of character. The bed was comfy and the corridors are quiet so i had a good nights sleep.

The front desk staff were really helpful and polite. One downside was the price of drinks in the hotel bar. £3.75 for Guinness, from a can! I will continue to use this place when i visit Norwich. TIP, book directly at the Premier Inn website its much cheaper.

  • Stayed: August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rich2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 25 August 2012

Thank you so much for your great review, we're very pleased that you enjoyed your stay with us and were happy with the convenience of our location, the comfort of our rooms and the staff service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2012

Our group of 45 stayed here for a week. The staff could not have been more helpful. Someone was at the front desk 24/7 to offer help and guidance. Breakfast was lovely. Our rooms were always clean and quiet. When our coach arrived late on our departure day, the staff helped us consider alternate transport. This is a nice value hotel in easy walking distance to Norwich Cathedral and shopping. Highly recommend.

Room Tip: Ask for a view of Norwich Cathedral.
See more room tips
  • Stayed: July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Grace B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 25 August 2012

Many thanks for your great review. I'm pleased you were happy with the convenience of the free car park and our central location along with the cleaniess of the room and our customer service. I do hope we'll see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2012

I spent last night at this Premier Inn and found it to be excellent, very clean, large room with flat screen tv and adequate bathroom with power shower and bath. The staff were extremely helpful and friendly. The security in the building made me feel safe as I visited alone. It is about 5 -10 minutes from the city centre. There is a restaurant on site although I didn't eat there but have heard it's good. There isn't a car park but you use the council one next door and get free parking not only for the night but for 12 hours after check out so very handy. I will definitely use this premier inn again.

Room Tip: Ask for a room at the back for a quieter stay
See more room tips
  • Stayed: August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank roz1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DukeStNorwich, Manager at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 25 August 2012

Many thanks for your great review. I'm pleased you were happy with the convenience of the free car park and our central location along with the cleaniess of the room and our customer service. I do hope we'll see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Norwich hotels
1 mi away
Holiday Inn Norwich City
0.2 mi away
Maids Head Hotel
Maids Head Hotel
#2 of 50 in Norwich
1,254 reviews
0.6 mi away
Travelodge Norwich Central
Show Prices
Show Prices
Show Prices
0.8 mi away
Best Western Annesley House Hotel
0.4 mi away
Travelodge Norwich Central Riverside
2.3 mi away
Holiday Inn Norwich
Holiday Inn Norwich
#18 of 50 in Norwich
709 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Norwich City Centre (Duke Street) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Norwich City Centre (Duke Street) Hotel

Address: Duke Street, Norwich NR3 3AP, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Norwich
#4 Family Hotel in Norwich
#5 Best Value Hotel in Norwich
#7 Business Hotel in Norwich
Price Range: £56 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Norwich City Centre (Duke Street) Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
Stay at the heart of historic Norwich with Premier Inn Hotel Norwich City Centre (Duke Street). Whether you're looking for arts and culture, shopping and shows, or are here for work, you'll find us a great place to start. Marvel at the cloisters of Norwich Cathedral, or uncover the city's history at the Castle Museum. Treat all your senses with a wander around Norwich's traditional market. Catch some drama or comedy at the Theatre Royal. Then unwind in our tasty restaurant and relax in your extra-comfy bed.Chargeable off-site at St Andrews multi-storey car park which is a short distance from the hotel at a discounted rate of £4 per night. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Premier Inn Norwich City Centre (Duke Street) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Norwich City Centre (Duke Street) Hotel Norwich
Norwich Premier Inn
Premier Inn Norwich City Centre (Duke Street) Hotel Norfolk

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing