We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn Norwich City Centre (Duke Street) Hotel
Ranked #5 of 50 Hotels in Norwich
Certificate of Excellence
Reviewed 6 August 2014

Stayed two nights and had an excellent stay. Hotel is near the centre in a quiet location. Service was excellent, the rooms very clean and even provide sheets (as well as a duvet) to use if you are hot.
Didn't eat there (but the food looked good). Added bonus was the 'happy hour' in the bar each evening when you get 'two for one' drinks.
Car parking included in the price and the car park is in the same street (municipal / multi-storey) about 300 metres away.

  • Stayed: June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank JarthurKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,516)
Traveller rating
Traveller type
Time of year
Language
  • More languages

928 - 934 of 1,516 reviews

Reviewed 5 August 2014

An ideal location for a weekend of shopping and only a half hour away from the coast. The management and restaurant staff couldn't have been more helpful . We were pleasantly surprised by the restaurant , choice and price was good. Rooms were as expected ,clean and quite spacious .

Room Tip: I had a room above the entrance and it was very noisy when the stag and hen parties returned. To be...
See more room tips
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank beth94Bedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Stayed here over the weekend and enjoyed the experience. The room was really clean and fresh. The bed was really comfortable. Got a good deal by booking it e few months in advance. All in all a very good hotel with a service to match.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
Thank george z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

I came here to visit Norwich and some old freinds the hotel was very comfortable and clean and was very welcoming, the bed was very comfy and i had 3 great nights sleep, the only annoying thing was the no parking directly on site and was a little way up the road in a multi story but this was not a major issue and should not discourage you from staying here, Ideally situated for access to the city.

  • Stayed: November 2013, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank 94tosss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

As usual you know what you get when you book a Premier Inn, a good night's sleep and a massive, comfortable bed. When you add in the size of the rooms and the décor, bathroom, etc it all adds up to a decent package.

It was unfortunate that due to the unusually hot summer we have been having that the room was rather warm, despite the air conditioning which we couldn't keep on during the night due to the noise.

The location is great with a short 5 minute walk into the centre of town.

The car park is the multi storey 100 yards away, but it is one of the most well lit and safe car parks going. There was always someone on duty in the office as you entered and left. Best of all it's free to Premier Inn customers.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Graham S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Booked air- con rooms in Jan 2014 for 24 & 25 July.

NO WARNING before or when we arrived that AIR- CON WAS SWITCHED OFF PERMANENTLY IN THE ROOMS, awaiting total refurbishment with no date in sight for completion.

Window opened 50mm only at bottom with locked restrictors and warning notice not to attempt to open any further

Fans only to blow existing hot air around the room.

ONLY THE LOBBY HAS AIR-CON SWITCHED ON.

Guests who pre-booked should have been advised that air-con had been de-commissioned and offered alternative accommodation at other Premier Inns , near-by.

Avoid at all costs unless you like sleeping in a Sauna!

Room Tip: Avoid at all costs until the air-con has been refurbished, the whole hotel is pokey and stuffy
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank FYILondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Support at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this reviewResponded 5 August 2014

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

Booked 2 air conditioned rooms 6 months in advance.On arrival told equipment needs overhaul only fans available.Not welcome news after 6 hours in a car on one of the hottest days of the year.Staff tried very hard getting fans for us,but they were let down by the Premier Inn management.Hotel in good position,rooms clean and comfortable,but we did not get what we had booked i.e. air-conditioned comfort!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Griffiths800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Norwich hotels
1 mi away
Holiday Inn Norwich City
0.2 mi away
Maids Head Hotel
Maids Head Hotel
#2 of 50 in Norwich
1,252 reviews
0.6 mi away
Travelodge Norwich Central
Show Prices
Show Prices
Show Prices
0.8 mi away
Best Western Annesley House Hotel
0.4 mi away
Travelodge Norwich Central Riverside
2.3 mi away
Holiday Inn Norwich
Holiday Inn Norwich
#18 of 50 in Norwich
706 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Norwich City Centre (Duke Street) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Norwich City Centre (Duke Street) Hotel

Address: Duke Street, Norwich NR3 3AP, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Norwich
#4 Family Hotel in Norwich
#5 Best Value Hotel in Norwich
#7 Business Hotel in Norwich
Price Range: £55 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Norwich City Centre (Duke Street) Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
Stay at the heart of historic Norwich with Premier Inn Hotel Norwich City Centre (Duke Street). Whether you're looking for arts and culture, shopping and shows, or are here for work, you'll find us a great place to start. Marvel at the cloisters of Norwich Cathedral, or uncover the city's history at the Castle Museum. Treat all your senses with a wander around Norwich's traditional market. Catch some drama or comedy at the Theatre Royal. Then unwind in our tasty restaurant and relax in your extra-comfy bed.Chargeable off-site at St Andrews multi-storey car park which is a short distance from the hotel at a discounted rate of £4 per night. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Premier Inn so you can book your Premier Inn Norwich City Centre (Duke Street) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Norwich City Centre (Duke Street) Hotel Norwich
Norwich Premier Inn
Premier Inn Norwich City Centre (Duke Street) Hotel Norfolk

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing