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“One to avoid”
Review of Caistor Hall Hotel

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Caistor Hall Hotel
Ranked #29 of 50 Hotels in Norwich
Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“One to avoid”
Reviewed 23 May 2012

Lovely setting spoilt by a poor hotel. The rooms are adequate at best, the dining room is well below par with badly prepared food served cold by surley staff who have never heard the words customer & service in the same sentence.

Room Tip: Keep driving, dont stop here.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mike w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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301 reviews from our community

Traveller rating
    111
    64
    37
    34
    55
See reviews for
71
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Norwich, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2012

Having stayed at this establishment , celebrated a major Wedding Anniverary and enjoyed meals with friends and family over the years,my husband and I decided to partake of Sunday lunch on the last two weekends. On both occassions one felt you were the only person who mattered.
Welcome great, food excellent and service superb.

Room Tip: All rooms are spacious and different with country viewsone has a bath in the room!
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vickyanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 March 2012

The hotel is set in beautiful countryside South of Norwich. Spent a weekend here with friends on a wine tasting weekend. Had a private room for the tastings/presentations and the two dinners. Outstanding service throughout.

The food was brilliant and Keith, the Head Chef, creates the perfect meal. All ingredients, I understand, locally sourced.

This hotel is a must for a visit.

Room Tip: A brilliant retreat for a quiet stay with outstanding food & service
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tennis100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 November 2011

We had a small meeting of 6 people at the hotel and it was great to look out over the gardens as we discussed tactics..

The staff were young and enthusiastic and very customer focused. The rooms are great if you can get one with the jacuzzi bath - mine had a 4 poster, beamed ceiling and big plasma - all for about 100 quid per night.

We didn't try the restaurant but the breakfast was excellent.

Although located in a typical Norfolk village the hotel is only 10 mins drive to the city centre and taxis were easily arranged.

I think it deserves a far better rating than 29th. Just don't try and have an early night if they have a wedding on.

Room Tip: Ask for a room with jacuzzi bath, plasma TV, & 4 poster
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dubaiexpattraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
108 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 14 November 2011

Got this place at a really good rate from one of the late booking sites. When you first pull up you realise how grand this house must have been in its heyday, with the British weather however it didn't do it justice. The staff on arrival were fantastic and were very helpful. The room was big but a little chilly and I struggled to get the radiator on.
Yes the room could do with a llck of paint but that for me added to its charm. The same with the TV in the room, a little bit more finesse on the wires and so forth/ freeview box and they would have 5 stars.The compensation came in the bathroom, this is the first FULL length bath I have seen for a long time, big enough for a 6' person to stretch and recline.
The evening meal was very good indeed and was served with perfection, a good bottle of red accompanied it- top marks for that.
When all said and done, this place was excellent value for money and as you spend little time in your room bar sleeping gave me a great meal and a rested night before tackling work the next day. I would return without hesitation and am trying to engineer a trip to Spain where they have a sister hotel.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spongegod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 October 2011

We had our wedding reception at Caistor Hall Hotel on Saturday 8th October 2011 and it was perfect.

Service and staff were wonderful, attentive and although I don't think the hotel is classed as 5 star, it seemed it to us.

All my guests commented on how wonderful the food was and the portions were generous.

Although it drizzled a bit on the day, the wedding breakfast room looked amazing with the chandeliers and tea lights.

The evening venue was also fantastic with a fabulous Morrocan style and lots of space and tables for guests to gather and dance.

I heard the buffet was equally delicious even if I was too full to have much!

Our bridal suite was very comfortable and in keeping with the rest of the hotel. I had quite a few friends staying in rooms and everyone thought the rooms lovely and extremely comfortable and clean. The weekend was topped off by a delicious cooked breakfast and we weren't rushed out of the hotel either.

All in all we had an amazing day at Caustor Hall and would highly recommend it.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francesca1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 September 2011

We attended our son's wedding here two weeks ago. The venue was perfect for a wedding with a seperate section with bar and dance floor for the evening reception. The staff were really helpful and attentive and the food was out of this world. Added to this was the gorgeous setting.
The only thing I think could be improved were the bedrooms, which we felt were in need of updating, in particular the bathrooms, which were tiny and very dated. We felt the price of the bedrooms was high considering breakfast was not included.
However, I have to say this certainly will not put us off highly recommending Caistor Hall as a wedding venue. All in all it was perfect.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VAL C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Caistor Hall Hotel

Property: Caistor Hall Hotel
Address: Stoke Road, Norwich NR14 8QN, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #29 of 50 Hotels in Norwich
Price Range (Based on Average Rates): £
Hotel Class:3 star — Caistor Hall Hotel 3*
Number of rooms: 21
Official Description (provided by the hotel):
Caistor Hall Hotel is a beautiful country house hotel located on the fringe of the 'Fine City' of Norwich in secluded surroundings. The village of Caistor St Edmund is a wonderful reflection of the idyllic peaceful backdrop that Norfolk country life has to offer, with its imposing classical Georgian front and 30 acres of woodland and private gardens, Caistor Hall Hotel is the ideal venue for any occasion. Caistor Hall Hotel offers the perfect setting for your chosen event with 21 bedrooms and a variety of function rooms. The hotel hosts many events from your traditional dressed wedding to private dinners, and business events including conferences, seminars and private functions. Caistor Hall hosts a popular restaurant offering a fantastic A la Carte menu along with a Menu du Jour and daily specials. Bar food, Lunch and Afternoon Teas are available daily to both residents and non-residents. ... more   less 
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Also Known As:
Caistor Hall Norwich
Caistor Hall Hotel Norwich, Norfolk

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