From the moment we arrived - when they spiked Margaret's surprise of champagne afternoon tea, incidentally not served with the strawberries and cream as advertised to the moment we left when my tea at breakfast was served in a cracked and dirty pot we were disappointed with the service at caistor hall. With hardly any guests staying we were originally refused a bowl of hand cut chips on Saturday evening until I asked to see the manager. How difficult is that to serve not what I expect of any hotel. The room was great if a little tired - but round pin plugs? Shower was blocked jacuzzi tired looking, it really needs a facelift as do the staff.
- Official Description (provided by the hotel):
- Caistor Hall Hotel is a beautiful country house hotel located on the fringe of the 'Fine City' of Norwich in secluded surroundings. The village of Caistor St Edmund is a wonderful reflection of the idyllic peaceful backdrop that Norfolk country life has to offer, with its imposing classical Georgian front and 30 acres of woodland and private gardens, Caistor Hall Hotel is the ideal venue for any occasion. Caistor Hall Hotel offers the perfect setting for your chosen event with 21 bedrooms and a variety of function rooms. The hotel hosts many events from your traditional dressed wedding to private dinners, and business events including conferences, seminars and private functions. Caistor Hall hosts a popular restaurant offering a fantastic A la Carte menu along with a Menu du Jour and daily specials. Bar food, Lunch and Afternoon Teas are available daily to both residents and non-residents. ... more less
- Reservation Options:
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- Also Known As:
- Caistor Hall Norwich
- Caistor Hall Hotel Norwich, Norfolk