Well what can I say about this holiday inn express hotel in Norwich. One thing is for sure I will NEVER stay there again!
The hotel is situated on the outskirts of Norwich and is in the middle of two very odd scruffy dome shaped buildings, one being an indoor skating rink and the other being a Virgin fitness centre. There is also a large Asda close by which all share the same car park and there lie s the first issue trying to find somewhere to park.
The first impression of the hotel was ok however this went down hill very quickly. Check in was smooth and ok but my hard earned platinum IHG card meant nothing here.
Yes the room wifi is free at a rate of 512bps which is rubbish and you have to pay if you want it faster.
When I arrived I was put in room 24 which backs onto the Virgin fitness building next door. Room 24 faces this building and there was very load booming music coming from the building. As I needed to be up early I did not want to listen to that noise all evening and asked to be moved to the front of the hotel which reception could not do and was put into room 6. Which was on the ground floor at the rear of the hotel. The view was of scaffolding and a general dumping ground.
Of the two rooms I saw in this hotel they were very poor, possibly one of the worst hotel I have ever stayed in…. Ripped and dirty carpets. Very dirty shower, ie grouting all yellow with scum. It’s a shame I can’t upload pictures of the issues so it can be seen by all.
Oh one other thing right out side the bedroom door was a man hole cover!!!! I mean seriously, a man hole cover????? Also on the ground floor corridor in every plug socket there was a smelly which was just over powering. What were they trying to cover up I ask???
My company paid for this hotel so it didn’t really bother me about the cost. Im taking the time in writing this review to warn other people that if you are going to spend your hard earned money you would be better off looking else where to stay.
I will never stay at this hotel again and have informed my company to take it off the preferred hotel list.
- Official Description (provided by the hotel):
- The Express by Holiday Inn Norwich is a new 78 bedroom hotel on the Norwich Sports Village Complex. This Modern Hotel hosts a neighbouring Esporta Health and Raquet Club, the Royal Norfolk Golf Club, and the only Ice Rink in Norfolk, Ice Experience. All our guests can take advantage of all the facilities at the Health and Raquet club Swimming, Gym etc, for a daily fee as well as enjoy a round of golf or take advantage of our special GOLF BREAK Package contact our reception for special rates.Also enjoy ice skating at the Ice Experience. Our guest can take advantage of our rail/airport Courtesy Shuttle bus which runs daily and can be booked at reception from 8am - 9.30pm. The Express by Holiday Inn is located 2.5 miles from Norwich City Centre and 1.9MI from Norwich International Airport just off the A140. The hotel has been designed to combine contemporary design with comfortable accommodation and value pricing, catering for both business and leisure travellers. Each of the 78 bedrooms has a desk area with high speed internet access, direct dial telephone, tea and coffee making facilities, flat screen TV with satellite channels and an invigorating power shower. Our rates include Continental Breakfast which is served in the Great Room which is also a relaxing and informal place to unwind with a drink from our bar or to enjoy a Light Snack from our evening menu. ... more less
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- Also Known As:
- Holiday Inn Express Norwich Hotel Norwich
- Holiday Inn Norwich
- Norwich Holiday Inn
- Holiday Inn Express Norwich Norfolk