Having booked a table for 10 for my wife's birthday some weeks ago I received a phone call six days beforehand informing me that the waitress who took my original reservation no longer worked there and should not have taken the booking as there was no room in the restaurant. The caller offered me a table in the bar of the adjoining pub but was pretty unhelpful saying it was not her fault. I declined the offer as we wanted to eat in the restaurant as it was a special occasion. Previous visits have been a good night out but obviously it is now a place to avoid as the management will not take any responsibility for the actions of their staff.
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