First i am sorry to start with such a headline, but having travelled to many Shearings hotels this was not one of the best. The hotel is in a beautiful spot, gorgeous views,you honestly could not be better placed
We were in room 303, the room was big,and, we had a spacious bathroom, both were spotless.
Here comes the negative. We had large wet patches on our wall, i went down to reception,and told them what we had found, i think there were three in total. It cant be healthy, i said sleeping in a room with wet walls, but i was not offered a change, i was told it would be reported to maintainence, no one came and we nver heard another thing,so i wrote it on the comment sheet, along with the ridiculously small television, so small, you had to bring a chair almost up to the screen. the bathroom had no extractor fan, and our windows would drip with the condensation, adding to the problem of wet walls.
There is a lot of work needs to be done on this hotel, but to expect guests to stay in a room with wet walls, is beyond me.
For us the food was not brilliant, and portion control was rigid, no one was allowed to help their self to cereal, or the juices, and the night we had the beef, although it was delicious, there was very little beef in it.
Once again i am sorry to write these comments, we would still return, but next time we will complain loudly and make a fuss. Sort out your wet walls, tiny televisions, rigid portion control, and spend some of your profit on maintainence, it certainly needs it
- Official Description (provided by the hotel):
- Overlooking Whitby, with breathtaking views of Whitby Abbey and the sea, the Royal is steeped in intriguing history and heritage. Many of the hotel bedrooms are front facing and have superb views thanks to the hotel’s cliff top position. This is an extremely popular hotel that has many returning customers thanks to its warm and friendly welcome and great hospitality. The entertainments suite offers a great variety of entertainment and guests can also enjoy the marvellous views from the comfortable restaurant and bar. The Royal Hotel is in an ideal location, just a few minutes from the famous harbour and shops. Whitby is a traditional maritime town and with its old cobbled streets, picturesque houses and sandy blue flag beach, it is a great place for a holiday or short break. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, LateRooms, Odigeo and Ebookers so you can book your Bay Royal Whitby Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.