Finding reception = easy
Finding our actual accomodation = IMPOSSIBLE - VERY poor directions and map from the receptionist who we had to ring twice after spending 40 minutes driving round. Things to identify our accomodation parking by were not there (van in garage etc).
This totally ruined our lovely day that we had had driving into Whitby - just too much hassle to find our room.
We had also booked a sea view and actually got a view of horrid backs of buildings.
The room itself was fine clean etc BUT would NEVER stay here again and would tell friends and families not to do either.
We were told to wait for a call from management yesterday (Sat) to discuss the problems we had and are still waiting. Not very good customer service AT ALL.
Also did not realise that breakfast was not included until we arrived.
- Official Description (provided by the hotel):
- Set at different locations from the popular West Cliff to the glorious Pannett Park, Discovery Accommodation is just 5 - 10 minutes' walk from the sandy Whitby Beach. Our guests have use of an indoor heated swimming pool and infra-red sauna for their own private use at an additional fee. Both very popular so we advise pre-booking these facilities. The bright and airy bedrooms each have a TV, hot drinks facilities and a private bathroom. Some of our rooms feature a fully equipped kitchen and living area, and all have fresh, modern decor. We have a range of properties varying from our popular and modern Town House, to our traditional Discovery Cottage. We look forward to welcoming guests in our stylish lounge office. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, Hotels.com, Odigeo, LateRooms, Ebookers and Agoda so you can book your Discovery Accomodation reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Discovery Accomodation Hotel Whitby