I would like to start by saying that my experience with Ye Olde Beehive Inn was like something out of a tv show. Unfortunately I’m thinking more Holidays from Hell/Ramseys Kitchen Nightmares than Wish You Were Here. One of the other reviews on here completely sums up our opinions of the landlord and lady. I’m sure you can find which one that is.
My wife and I turned up thought we had got lucky as the landlady said they had a double en suite room available as there had been a cancellation. After a long day driving around seeing the sights we were looking forward to a quick hot shower and then to go out in Whitby for dinner. The room looked nice when we initially saw it (I’m sure it’s the one described in the previous review) and although there was no shower we thought we could make do with the stand alone bath for one night. I went down to pay after a few minutes as the landlord had insisted on payment before we left for the evening.
The problems started when we tried to run hot water for a bath as the hot water tap was no better than a trickle and after 10 minutes the bath was only a couple of inches full and the tap had run cold. My wife popped downstairs to ask about this and whether there was any chance of another shower anywhere being free to which the owners immediately went on the defensive saying that all the other rooms were booked and how lucky we were to find a room near whitby as we hadn’t prebooked. Also that the village didn’t have mains gas and they only had an immersion heater. How this was our fault I don’t know. We had paid for bed and breakfast and assumed this would include use of hot water.
We were quite happy just to leave, get our money back and try our luck elsewhere. After initially agreeing to refund our money, it was retracted in the very next sentence, only offering to refund us half the money. I fail to see how having been in the building ½ hour at most, a couple of inches of luke warm water in a bath and only having barely sat on the end of the bed was worth the £35 that they wanted from us. These two had clearly upset my wife and their voices were raised (they were loud people anyway) so I went downstairs and took over the discussion. I consider myself an extremely calm and level headed person and think that you never get anywhere with people if you are rude to them. However after 5 minutes of me asking asking politely for our money back and how they thought that taking £35 from us was acceptable, they clearly weren’t budging. What a scam!
When the Landlord started getting verbally aggressive, stood up and started jabbing his finger in the direction of my wife…..while she was crying … it’s understandable that my wife lost her temper and told them they were awful people whilst using a swear word to make her point. Laughably the landlord then said he had a good mind to call the police in the face of such language. Considering his actions which caused this I would have thought it should have been the other way round. At this point I was glad I am such a calm person as i'm sure other people would not have been able to keep calm whilst witnessing this kind of behaviour towards a woman. After telling him that this was totally unacceptable behaviour and that no one should act like that towards a woman, somehow I managed to keep cool and usher my wife upstairs to get our things.
We were followed by the landlady who continued to make snide comments in our direction with the deliberate aim of trying to get a reaction from my wife. Even after I told the landlady to be quiet as she wasn’t helping the situation and just let us leave, she continued. My wife was in a bit of a state by this time so we quickly got our things and left.
Eventually we found a lovely B&B up the road in a pub in a nearby village …and yes…it had a shower with hot water. Fortunately for us this episode didn’t ruin our entire weekend (only that night) although we were both amazed to come across people like that who I thought only existed in cartoons or on tv.
- Official Description (provided by the hotel):
- All our rooms are en-suite and fully coordinated. They include Colour TV, Courtesy Tray, Central Heating and the Beehive Special Yorkshire Breakfast is available to all guests. ... more less
- Reservation Options:
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- Also Known As:
- Ye Olde Beehive Inne Hotel Whitby