The pub itself is tatty and not somewhere you'd choose to spend time. We booked it because of the view and the pictures we saw of the rooms led us to think it was much more up market than it is.
The view from our room was fantastic but the negatives by far outweighed this. Firstly the door lock was really loose and the door could easily be pushed open. The windows had bars on and were all painted shut. The bathroom was the size of a cupboard. The toilet seat was hanging off and couldn't be sat on. The toilet smelt like it hadn't been cleaned. The sink had a crack in it so really unhygienic and full of germs. The shower rail was broken and the shower wouldn't stay in position so you had to hold it to shower.
Then there is the mattress, which was clearly old and poor quality as you could feel the springs.
All this for £90 a night and no breakfast. Oh and you also have to pay for car parking.
I would also beware to get confirmation of your booking in writing. We were certain we booked saturday and sunday night. We were called on saturday morning to be told we had booked friday and saturday and there wasn't a room for us for the sunday. They had not sent us confirmation so we couldn't prove we were right. They charged us for friday and saturday night even though we only stayed the saturday. I saw the booking sheet when we arrived and saw lots of tipex on our booking. I know we were right and it left a bad taste as felt ripped off.
The best thing the landlord did was find us alternative accommodation for the sunday night. .
- Official Description (provided by the hotel):
- Real Ale and Craft Gin house, serving the best American style food in Whitby! Amazing hotel rooms available on the riverside next to the swing bridge of Whitby. ... more less
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