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“Don't stay in room 16 in the annex outside”
Review of The White House

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The White House
Ranked #48 of 151 Whitby B&B and Inns
Certificate of Excellence
cleveland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Don't stay in room 16 in the annex outside”
Reviewed 11 January 2014

The hotel itself was nice the rooms very clean, but the room which we stayed in was outside the hotel in the annex in the car park. We walked into the room and it was freezing we put the heater on and went out for a couple of hours and when we got back it was still cold. I had to have a bath to warm me up and had to have my scarf on in bed while I watched the television. The bedroom eventually warmed up about 11.30pm. The bed was the most uncomfortable bed I have slept on and had no sleep all night.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank helenlew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave_Galea, Owner at The White House, responded to this review, 1 April 2014
Dear Helenlew
Thank you for taking the time to write your review.
All your criticisms have been taken on board along with others.
We moved into The White House in January and have been working to improve many of our letting rooms including the annex. There are many more improvements planned for the future including new central heating. The bedding has already been upgraded.
Whilst we appreciate your review, the overall score you gave us does not compare with the individual ratings you scored us, and would ask that you consider this and possibility of increasing the overall star rating.
Regards
Dave Galea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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328 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Swanwick, Derbyshire
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 January 2014

We have just returned from a 2 night stay at The White House feeling totally refreshed after the festive season. The hotel is in a superb location next to the golf course and overlooking the sea, it is a pleasant walk along the cliff top path into Whitby.The staff were welcoming and always about. Our room was clean, warm and comfortable, breakfast excellent. New owners have just taken over (bringing their brilliant chef with them) are very pleasant and enthusiastic and I am confident this hotel will only improve. We are looking forward to returning in spring.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The White House

Property: The White House
Address: Upgang Lane, Whitby YO21 3JJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Whitby
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #48 of 151 B&Bs / Inns in Whitby
Price Range (Based on Average Rates): £
Hotel Class:3 star — The White House 3*
Number of rooms: 11
Official Description (provided by the hotel):
The White House Hotel is a family run hotel that overlooks Whitby Golf Club and commands amazing views along the Yorkshire Coast towards Sandsend. The House has 11 bedrooms, a restauant serving local produce from moor and sea as well as having a relaxing welcoming bar which is popular with both guests and locals alike. ... more   less 
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