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“Poor” 1 of 5 bubbles
Review of Ugthorpe Lodge Hotel

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Ugthorpe Lodge Hotel
Ranked #148 of 152 Whitby B&B and Inns
Middlesbrough, England
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Poor”
1 of 5 bubbles Reviewed 25 November 2013

We stopped on the way home for a Sunday carvery, certainly won't be stopping again. Firstly greeted with a dog running around the bar area then later to see him right next to where the food was been served. Kids toys all over the floor, and very basic list of drinks (no fruit shoots or cask ales) no ice served with drinks. My diet coke was not 'Pepsi' as stated, was defiantly a cheap version as I've drank Pepsi all my life and never has it tasted like that! Glass had lipstick and grime all over. We ordered 2 adult meals and a child's meal, good value for money but the food was cold, tasted funny and had clearly been there a while. The lamb was the only descent bit, 2 (big) dogs wondering around the food area and seating area, we were the only table in looked like all the rest was just family. Asked two different people who worked there where the toilet was, and was ignored by both only to be told by one of the customers.
Not sure if they were getting ready to close for the season but still should take care of the 3 customers they did have! Read the reviews above, and saw they were all good, so not sure if it was just a bad day but gotta be honest won't be going back to find out!!

  • Stayed November 2013
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
Helpful?
Thank Chops4210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 reviews from our community

Traveller rating
    3
    4
    0
    0
    2
See reviews for
Families
0
5
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Leicester, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 August 2013

We stayed here for 4 nights whilst completing the Coast to Coast walk. Marion and her staff made us very welcome and did everything they could to make our stay a good one. The en suite in our room was rather strange (and small), but we could also make use of the facilities just down the hall, so it was OK. Not the poshest of places, but the breakfast was excellent, and our dog was made welcome too! Thanks Marion

  • Stayed July 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GwenT356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 7 May 2013

We stayed one night at Ugthorpe lodge over the Bank Holiday Weekend . We had one night Camping and decided to stay in the Hotel one night. There was 3 of us in ur party 2 adults and one child. The family room was booked. Marion the owner sorted this out for me no problem she turned a double room into a family room for us amazing.Food on the evening was great as was breakfast. Had fun at the karaoke on the evening as we did doing the Quiz. Lovely bar staff shame we never come across the resident ghost. We will come again definitely. Thanks all.

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank julieweth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Machynlleth, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 4 January 2013

we ahve stayed at Ugthorpe Lodge many years now
Always Excellent service very friendly staff Huw and Marion have become friends
they make us welcome and our dogs very good food a real must for steam railway enthusiasts
North york moors railway just down the road
Fabulous comfortable place to stay. See you next year

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank juelles h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darlington, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 October 2012

We stopped in the caravan park, toured the local area & used the lodge food & drink facilities. We were made to feel welcome by the hosts, staff & locals. Will definately be stopping there again next year.

  • Stayed October 2012
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank penny2p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northumberland National Park, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 March 2012

we stumbeled across this place on our way home from Scarborough had a carvey which i have to say was the nicest i have had for a long time,the meat was absoloutly georgous no mass produced prossessed stuff and veg were obviously fresh not frozen such a friendly place with nice staff thank you see ya again nexttime we pass

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank trace627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North East England
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 May 2011

Found this hotel at the last minute and it was ideal location for Whitby, It took approximately 6 mins by car to reach the Moto X and possibly 10mins to get into the center of the town. Very friendly and helpful, nothing was any trouble. We had food on the Friday night and it was excellent along with breakfast each morning. Set us up each morning for the cold day ahead. Place was ideal for families too with a special family room containing snooker/billards table etc. Would stay there again if ever in the area.

Room Tip: The real coal fire makes the lounge so cosy
See more room tips
  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank wendy1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ugthorpe Lodge Hotel

Property: Ugthorpe Lodge Hotel
Address: Ugthorpe Lodge Guisborough Road | Ugthorpe, Whitby YO21 2BE, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Whitby
Hotel Style:
Ranked #148 of 152 B&Bs / Inns in Whitby
Number of rooms: 5

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