My partner and I have just returned from the Raithwaite Hall Spa hotel near Whitby. The first thing we noticed was how lovely the grounds, gardens and hotel are. The hotel complex is split amongst several different sites and is part new and part renovated from old Victorian buildings. It is clear that no expense has been spared on the attention to detail and standard of the complex. The customer service was exceptional. On arrival, the reception staff and porter (who offered to take our bags and showed us around our room) were both very pleasant. The room itself was a club room and I later discovered that these rooms are the smaller of the rooms. They are at the top of the building and therefore have a loft feel in that you have a Velux window instead of a traditional window offering a view. We were, however, satisfied with the room and it definitely had a luxurious feel to it. My only criticisms of the room was that it didn't have a hotel fridge and so we were unable to keep drinks cool and that the WiFi signal was pretty much non-existent and by today’s standards this is pretty poor, especially within this type of establishment. I would recommend that the hotel deal with this matter as a matter of urgency. Also the TV was positioned on the wall in a difficult position for viewing and the bracket didn't allow you to move the it towards the bed.
On the first evening we chose to eat in the restaurant and had drinks in the bar. The food was spot on in terms of quality, taste and presentation. Whilst the meal wasn't cheap, it wasn't expensive either. The staff in the restaurant and bar were very attentive, especially in the bar. The bar attendant created my partner his own cocktail, which was delicious. We had breakfast on both mornings and yet again the food was delicious with every possible choice of breakfast food imaginable. I would give the place 5 stars for its breakfast alone. The staff in the breakfast room were both polite and attentive and the level of customer service was high.
On both days of our stay we used the spa which was small but adequately equipped and nicely decorated and kitted out with a jacuzzi, steam room and sauna. There was a small swimming pool which my partner used but due to the water being cold I opted not to. I think it would have been nicer for the pool to have been heated, however, this is a personal choice. The spa attracts a mix of people and ages. Whilst the staff and customer service is generally very high, it does appear to drop considerably when dealing with the reception staff at the spa. On both occasions there were staff who were busy chatting to each other and appeared disinterested in caring for the guests.
Overall, with the odd issues put aside, we both had a lovely time and would give the place 4 to 4.5 out of 5 stars and would definitely go back again.
- Official Description (provided by the hotel):
- The 80-acre Raithwaite Estate with its landscaped grounds is located in the coastal North Yorkshire countryside. Luxurious rooms within The Hall and Keep buildings feature alongside an indoor pool, spa, sauna, gym, 2 restaurants and 2 bars. With luxurious bathrobes, spacious beds and an en suite bathroom, all rooms on the Raithwaite Estate are individually designed. Some also feature a balcony or terrace with stunning views of the landscaped grounds.Local, seasonal produce is used in the Estate's restaurants, located within both The Hall and Keep, with both specialising in Whitby's famous fresh produce from both land and sea.The extensive spa and fitness facilities on the Estate include an 11-metre pool, steam room, and a whirlpool. A range of indulgent spa treatments are also on offer and can be booked prior to arrival. The local countryside, beaches, and nearby North York Moors all offer fantastic scenic walks. The historic town of Whitby is just 5 minutes' drive away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Superbreak UK, Odigeo, Hotels.com, TripOnline SA, Traveltool, S.L.U. and Cancelon so you can book your Raithwaite Estate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Raithwaite Hall Hotel Whitby