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“wifes birthday treat”
Review of Dunsley Hall

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Dunsley Hall
Ranked #4 of 20 Hotels in Whitby
Certificate of Excellence
Penrith, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“wifes birthday treat”
Reviewed 7 June 2012

My birthday was on the 5st June and my wife decided a break near Whitby would be a nice present. Dunsley Hall was booked at a rather high price of £208 per night. We were staying two nights.
On arrival we were greeted warmly, shown our room (room 18), and given a complimentary cup of coffee. What a nice start. The room was very large with old fashioned furniture, a very large bathroom with even a bidet. Three windows looking out over fantastic Yorkshire countryside with the sea in the distance. What could go wrong?
We went out in the afternoon, returned about 5.30 and went into the bar. A small glass of white wine (125ml) and a whisky and coke £7.95. I used to be a publican and realise that they need to make a profit but, these prices on top of that room price?
Later, from the bar menu, we ordered a main course of mussels. The portion was large with 6 small rolls and a portion of fresh crispy chips, really very good. Excellant value at £9.95.
On walking around the grounds it was obvious that none of the lawns had been cut and the putting green could not be used also multi coloured streamers (probably from a wedding) had not been collected and where strewn on the ground.
We retired to our room at about 9pm. The curtains were too small to stop light getting into the room and at this time of year it seems to be light all night. It was so bad I thought they had flood lights shining onto the property. Above us seemed to be a family room with a child running about until about 10.30. Then there was the dreaded kitchen extractor fan, this was operating all night. I am now NOT amused bearing in mind the room price.
The following morning I mentioned the problem to reception and was offered an alternative room
although she said that kitchen staff had intstructions to turn of the fans at end of service. I chose to stay in that room providing fan was off.
We again went out and returned about 3pm and went to the bar to order a cream tea. After a while someone appeared and said "we should be able to do that, would you like it in the lounge".
We then overheard her say to someone, "we have no-one to make that". It arrived in the lounge with tea and coffee and 3 very small scones a 2 biscuits (it appeared they had run out of scones) the cost of this £7.95. EACH.
Later that evening we again returned to the bar and my wife wanted the mussels again. When it arrived it appeared that there was about 25% less mussels than the previous night, only 2 small rolls (6 last night) and a bowl of chips that appeared to have been peeled, cut and left out of water for a period of time prior to frying. They had dark discolouration on the edges. Not good.
Back to bed at about 10.30, didn't hear any children but, the fan was operating until about midnight and then on again at 6.50.
And then there was the breakfasts. These appeard to have been pre-cooked and left under the heat lamps. The plate was hot, the bacon was cool and the (small) egg was ageing gracefully. Virtually any roadside snack bar would have served a breafast equally as good.
I get the impression that the facilities at these premises are charged on the basis of size and when they entered romm 18 it was decided that it was a £208 per night room. I dont think that they ever considered what else was needed to warrant this kind of price. In my opinion, the entire experience did not warrant a price in excess of £100 per night. If this had been a Travelodge, at (say) £60 per night, they would have refunded all of the charges due to disturbed nights. Maybe Dunsley Hall should learn from others and just as a point of interest, with accomodation, food and drink, in two nights we spent approximately £550 at these premises, surely a customer you would like to have return!

  • Stayed June 2012, travelled as a couple
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Helpful?
2 Thank roy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (233)
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English first
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 June 2012

Stayed for 2 nights in a beautiful room with patio doors that opened onto a grassed area with table and chairs.

Lovely hotel can't fault the place . Staff very friendly and nothing is too much trouble .

Whitby only three miles away and found parking on the prom for a very reasonable £5 for 24 hours.

Would defiantly stay at Dunsley Hall again !

  • Stayed June 2012
    • Value
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Helpful?
4 Thank TimmyTimmyTimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 6 Contributor
147 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 1 June 2012

We spent 2 nights here on a KGB deal which gave us a deluxe four poster bedroom and 2 breakfasts and a bottle of wine.
Our room was on the first floor, obviously recently refurbished, beautifully presented, immaculately clean. Bathroom was spacious and had bath with shower attached to the taps.
Lovely fluffy towels and bathrobes. The bed was very comfortable with great pillows.
Excellent storage facilities and two very comfortable easy chairs. We had windows on 2 sides with great coastal and farm views.
We went into the bar area to select our evening meal and were greeted by a very friendly waitress. She told us of the restaurant options and informed us that if we did not wish to have the bottle of wine we could have drinks to the value of £16.
We opted to dine in the restaurant on our first evening and there was a set menu with 2 courses for £22 0r 3 courses for £30. We chose to dine a la carte and had a wonderful array of food. We ordered a main course whilst waiting in the bar to be shown to our table and shortly after placing our order the waitress brought us canapes which were delicious and whet our appetites for our main course. She then took us to our table where we expected our main to arrive but were brought a choice of warm bread rolls and a soup served in a cup with a saucer and teaspoon; delicious.
Our main course arrived and was scrumptious, full of flavour and beautifully presented. We decided to opt for the cheese board, a greta selection and both chose 3 different cheeses. Next appeared an Eton Mess served in a shot glass, small but beautiful and then our cheese board. This came served on a black slate each. The cheeses were set out at one side, an array of biscuits in the middle a finley sliced apple fan, a shot glass with fine sticks of celery and a wonderful jar of apple and sultana chutney. AMAZING!
We asked to have coffee served in the longe, a lovely proprotioned room with lots of comfortable seats. We were given a large cafetiere and petit fours a perfect end to one of the best meals we have eaten. Also worth mentioning we were given a choice of wines for the meal which were on the wine list.
The following evening we went for a drink in the bar and discovered that there were bar meals to choose from which from the 2 we saw and the comments given were equally delicious.
Breakfast was served in a very pleasant room and there was a good selection to choose from.
The staff were excellent in the serving of the food and the ladies cleaning the rooms were brilliant.
I would really like to return here and sooner rather than later. The grounds were lovely and expansive for a stroll and the patio had lovely funiture just sit out and enjoy the views. There was a croquet lawn and a tennis court too.
Thank you.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dancingassassin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wetherby, United Kingdom
Level 6 Contributor
245 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 31 May 2012

We stayed at the Dunsley Hall from Thursday 10 May until Saturday 12 May.
It is in a beautiful location only a few miles from Whitby - the weather was poor to start with but it did not spoil the visit as the welcome was very warm. It is a beautiful old house with amazing features - especially the lounge and dining room. We had a large room at the front overlooking the garden and when the clouds went also the sea.
The food was 5 star - an excellent evening meal which should be advertised more as it was Michelin standard.
All the staff are extremely friendly and helpful.
A most enjoyable stay and gave us a chance to see Whitby at night which we had never done before - the harbour is beautiful .

Room Tip: The rooms overlooking the garden - especially in the old house.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barnsley
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 May 2012

weve just come back from an overnight stay (saturday) at Dunsley Hall. It is just up a hill from sendend and in a lovely quite setting. We got a good deal on the groupon site as the rooms can be expensive, but the are tastefully decorated and ours opened into the garden.

Breakfast was in a lovely dining room keeping with the character of the house. The receptionist was very welcoming and showed us to our room and offered us compimentary tea and coffee when we had settled in. I really felt that the hotel was a real treat for a weekend away at the seaside and would definately come back. Our room num ber was 27 and had the patio doors into the garden. It is a family run hotel and the made it just extra special because i think you got those extra personal touches. All staff as they walked past smiled and said good morning and the all seemed to be enjoying there job.!!

The hotel is a victorian house and very much off the beaten track which i just loved. definetly go back, when an offer is on again.

Room Tip: ours was room 27 on the ground floor. No swimming pool or gym, not that kind of hotel.
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  • Stayed May 2012, travelled as a couple
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Helpful?
3 Thank margaret p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 29 May 2012

Stayed for just one night, on a last minute getaway, needing just to re-charge 'my batteries' from the daily grind, Hard to fault anything, Our room was cosy, comforable and immaculate, with the best shower in the bathroom I have ever seen or used! The food is truly superb, possibly one of the best meals I have eaten anywhere, The staff are attentive and friendly in this lovely old period house hotel. With without any hesitation I would and have recommended this hotel

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank BebbieHartlepool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Consett
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2012 via mobile

Wonderfully understated luxury in the most peaceful surroundings. The staff are most helpful and friendly and the food superb. I would highly recommend this hotel?

Stayed May 2012, travelled as a couple
Helpful?
2 Thank kirkup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dunsley Hall

Property: Dunsley Hall
Address: Dunsley Hall Dunsley Lane, Whitby YO21 3TL, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Whitby
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Whitby
#3 On the Beach Hotel in Whitby
#4 Romantic Hotel in Whitby
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Dunsley Hall 3*
Number of rooms: 25
Official Description (provided by the hotel):
Once home to a Victorian shipping magnate, Dunsley Hall is a hidden gem that offers all the comforts you expect of a modern hotel. All en-suite rooms are individually furnished with tea & coffee making facilities, flat screen TVs and there is Free Wi-Fi throughout the hotel. The restaurant has rosette awards for food and service and there are many interesting and attractive features. These include an original stained glass window an Inglenook fireplace in the guest lounge. The hotel is set in four acres of landscaped grounds which include tennis court, putting and croquet. Just three miles north of the famous coastal fishing town of Whitby where you can visit many attractions including Whitby Abbey (where the date for Easter was decided), the Captain Cook Memorial Museum, see Whitby Jet being turned into attractive jewellery and Whitby is also the setting for Bram Stoker's Dracula novels. Unspoilt Sandsend Beach is just one mile from the hotel. ... more   less 
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Also Known As:
Dunsley Hall Whitby

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