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“Good old-fashioned service”
Review of Saxonville Hotel

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Saxonville Hotel
Ranked #11 of 20 Hotels in Whitby
Certificate of Excellence
London
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good old-fashioned service”
Reviewed 26 October 2011

Visiting the bar area before going out for dinner, I ordered a coffee, expecting the usual cup of instant, and I got a cafetiere and delicious locally made ginger biscuits on a silver salver! The gentleman who served us, most likely the owner, was very hospitable and amusing, providing a truly convivial atmosphere! When he found out we were leaving very early on our last day, he offered to prepare a breakfast tray for us to take up the night before. Very kind and thoughtful.

On the down-side, the hotel decor was a somewhat dated. I would have preferred a duvet to sheets and blanket, and the heating was a little high. Breakfast wasn't great - I think it had been pre-cooked and reheated. Again, though, service was exemplary. These niggles are all a matter of personal taste, and it didn't detract from the overall experience which was very good and I would consider staying there again.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buggletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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286 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Derbyshire, England
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 October 2011

A few minutes walk into Whitby centre, situated on the Cliff top. Good location and a car park as well. Our room was a delux and looked newly refurbished. Very nice, very clean and very well equipped. No problems at all. Lovely biscuits as well! Staff all really efficient and friendly, breakfast especially was a good experience with a wide choice of food, porridge, Whitby kippers etc. A very traditional hotel with good service obviously of importance. All in all, cannot fault and would highly recommend.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hotfooting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2011

after trying several several hotels in whitby the wife and i have found the perfect hotel food was perfect the room very very clean and the staff very freindly we stayed in room 23 the hotel is a good 10 minutes walk to the town centre all down hill returning takes about 25 minutes butbthe saxonville hotel is well worth it

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank robertuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bury, lancashire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 September 2011

this was like stepping back in time but in a good way!Peter one of the owners was very friendly and made you feel at home,this is a family run hotel and obviously profit margins have to be more stringent but the food was excellent and no way could we complete the 5 course evening meal,the breakfast was good as well.The only downside is no entertainment of any kind at nighttime not even a TV but we went for a long walk in the evenings.Alice the waitress deserves a special mention she is lovely and attentive and a definite plus sign for revisiting this hotel,all in all needs updating but will visit again and have recommended to our friends.

Room Tip: we stayed in room 12 which was very pleasant but would upgrade to a better room for next visit
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank comfortqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 September 2011

An old fashioned hotel but in the good sense, strong on service and quality. While the hotel is not flash and certainly not modern (nor are the rooms) everything is clean and in good working order if in some cases rather worn

  • Stayed September 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank APWLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludlow, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 September 2011

Immaculately clean. Wonderfully attentive staff and a superb breakfast

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mumhip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 29 August 2011

everything was perfect,clean comfortable,lovely friendly staff,great food at breakfast and dinner,with full waitress service havnt had better here or abroad.would definately stay again if visiting whitby.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mavis r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saxonville Hotel

Property: Saxonville Hotel
Address: Ladysmith Avenue, Whitby YO21 3HX, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Whitby
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
#6 Romantic Hotel in Whitby
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Saxonville Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
Luxury Accommodation in Award Winning Family Run Hotel. Well situated on Whitby's West Cliff. The comfort and hospitality of Saxonville Hotel can be found just a few minutes stroll from the narrow winding alleyways of this delightful historic town. Our Fairfield Restaurant has an excellent choice of traditional fair complemented by our extensive wine list and our special sweet trolley of mouthwatering desserts. No supplement on single rooms. Private Car Park. ... more   less 
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Also Known As:
Saxonville Hotel Whitby

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