I've just returned from a one-night stay at this hotel and it's hard to fault it really. In fact, the two main problems were both things that could have been avoided, which makes them all the more of a shame.
The first problem was that the hotel had already charged my card prior to arrival, which is in breach of Booking.com's terms and conditions and they really ought not to have done this.
The second problem was that the full English breakfast was quite lacking, let down in particular by the bacon looking anaemic and being absolutely stone cold.
I've mentioned the problems first to get them out of the way because everything else was great. The staff were friendly and helpful; the room was really tastefully decorated and with a wonderful view of Whitby and the abbey; the shower was really hot (although the door did leak into the bathroom); the room's furniture was of good quality - pretty much everything was brilliant.
If I wanted to be really picky I'd say that although the complimentary tea and coffee facilities were well stocked, there was hardly any white sugar (the rest being Demerara), and only one of the coffee sachets was not decaf. Also, the curtains kept out practically no light.
They do feel like petty annoyances, though, as all in all the hotel was one to recommend and I'm sure you'd enjoy your stay here.
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- Also Known As:
- Resolution Hotel Whitby